Joseph Abbott

- Provide comprehensive technical support for Creative Love Church

- Develop AI solutions for various client projects

- Design and implement custom websites for small businesses and organizations

- Offer expert support for Windows, Linux, macOS, iOS, and Android devices

- Perform video editing services for clients' marketing and promotional needs

- Communicated relevance of organizational goals, policies and procedures to IT department staff.

• Managed a team of 11 case managers and provided peer support to over 50 individuals.
• Supported individuals with severe mental illness by coordinating care and providing empathetic guidance.
• Delivered services to enhance client productivity and reduce hospitalizations.

• Managed CPSS for 60 clients, conducting daily visits to 7 clients.
• Managed 9 clients, developed treatment plans, conducted assessments, and handled documentation.
• Completed commitment paperwork, testified in court, and performed various case management duties.

• Created WRAPs, supported peers with issues, and helped define the CPSS role in IRTS.
• Trained in WRAP and WRAP Facilitation

• Managed operations in an IRTS, including resident care, group facilitation, medication, facility upkeep, cooking, and transportation.
• Delivers peer support as a Certified Peer Support Specialist (CPSS).
• Completed comprehensive DHS training.

• Supported student registration, record updates, photo ID creation, and handled inquiries with Microsoft Office.
• Leverage custom software to manage student inquiries and record requests.
• Execute departmental projects as required.

• Led security for a $1.2B project, completing it ahead of schedule with minimal business disruption.
• Handled due diligence and analysis for an $850,000 project, aiding its sale to BT Global's first U.S. client.
• Managed security and privacy for an $850K network project.
• Led customer and executive meetings to ensure clear understanding before initiating transformation projects.
• Delivered comprehensive reports on incidents, change management, and overall program status.
• Collaborated with product developers to define system requirements and support testing and troubleshooting.
• Led the deployment of a streamlined single-step identity management solution for clients.
• Oversaw security project transformations, including firewall and network system migrations.