Jack Dean
Naples,FL
Summary
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
Overview
7
7
years of professional experience
Work History
Computer Consultant
Independent
Saint Paul, MN
03.2020 - Current
Provided tech solutions for individuals and teams to achieve functionality through remote work and learning.
IT Help Desk Technician
University Of Saint Thomas
Saint Paul, MN
05.2018 - 02.2020
- Responded to support requests from students, faculty and alumni and solved issues over the phone, via remote interface and in person.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Managed tickets, replies and coached student technicians on technical customer support.
- Shift Lead for emergency and high priority responses.
Technical Assistant/Driver
Dean For Governor
Saint Paul, , MN
03.2017 - 01.2018
- Managed campaign database
- Assisted volunteers and vendors with technical solutions to fast paced needs
- Drove Candidate and kept on schedule
- Advanced candidate and campaign events
Busser and Dishwasher
Dellwood Country Club
Dellwood, MN
05.2014 - 09.2016
- Assisted chefs, cooks, and servers to provide members and guests with a great experience.
Education
Political Science And Government
University of Saint Thomas
Saint Paul, MNSkills
- G-Suite
- Flexible and Adaptable
- MS Office
- Written Communication
- Analytical and Critical Thinking
Timeline
Computer Consultant
Independent
03.2020 - Current
IT Help Desk Technician
University Of Saint Thomas
05.2018 - 02.2020
Technical Assistant/Driver
Dean For Governor
03.2017 - 01.2018
Busser and Dishwasher
Dellwood Country Club
05.2014 - 09.2016
Political Science And Government
University of Saint Thomas