Wishes Nunes
Hesperia,CA
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
5
5
years of professional experience
Work History
Host/ Togoes
Jhonny
Victorville, California
06.2024 - Current
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Inspected dining areas for any damages or defects.
Host/Host /Restaurant Busser
Matt
Apple Valley, California
08.2024 - 09.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
Host /Restaurant Busser
Tonette
Hesperia, CA
10.2021 - 08.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Sandwich Artist
Kimberly
Victorville, California
06.2019 - 09.2020
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Organized inventory for efficient restocking of products.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
Education
High School Diploma -
Mojave River
Hesperia, CA05-2023
Skills
- Server Support
- Telephone reception
- Team Collaboration
- Reservations Management
- Front of House Organization
- Menu knowledge
- Customer Service
- Reservations
- team Player mentality
- Active listening and communication
- Reliable and trustworthy
Timeline
Host/Host /Restaurant Busser
Matt
08.2024 - 09.2024
Host/ Togoes
Jhonny
06.2024 - Current
Host /Restaurant Busser
Tonette
10.2021 - 08.2024
Sandwich Artist
Kimberly
06.2019 - 09.2020
High School Diploma -
Mojave River