Summary
Overview
Work History
Education
Skills
Timeline
Generic

WISLER CAYEMITTE

Miami

Summary

Dynamic professional with extensive experience at Uber, excelling in customer service and GPS proficiency. Skilled in electrical installation and bilingual communication, I consistently enhance client satisfaction and streamline operations. Committed to safety compliance and maintaining high standards, I effectively manage challenges and drive results in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Self Employed/Uber Partner

Uber
Las Vegas
08.2018 - 04.2025
  • Offered riders information about local attractions and restaurants.
  • Upheld a professional demeanor and appearance, reinforcing the company's brand standards.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Managed efficient routes using GPS technology to minimize delays and maximize customer satisfaction.
  • Managed customer complaints professionally and courteously.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Kept track of mileage driven for tax purposes using designated tracking software.
  • Adhered to local driving laws while transporting passengers safely from point A to point B.

Electrician/Plumber/HVAC Technician

Top Shelf Services
Las Vegas
07.2022 - 10.2024
  • Prepared sketches showing location of wiring and equipment or followed diagrams during installation process.
  • Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
  • Interpreted schematics, blueprints and diagrams to complete projects on time.
  • Pulled insulated wires or cables through conduits to complete circuits.
  • Performed electrical utility services for industrial-based and new building projects.
  • Connected wires to circuit breakers, transformers, or other components.
  • Selected equipment and fixtures to draft wiring layouts and develop plans for installation according to project specifications.
  • Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
  • Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
  • Oversaw project details and adhered to diagnosis, wiring and OSHA regulations.
  • Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
  • Constructed control panels from blueprints or schematic drawings.
  • Evaluated electrical systems, equipment, and components to identify and resolve defects and safety risks.
  • Reviewed blueprints to determine electrical component and wiring locations.
  • Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
  • Installed conduit, wire and motor controls.
  • Fabricated parts according to specifications using hand and power tools.
  • Developed accurate estimates and proposals to perform electrical installations and troubleshooting.

Patient Care Coordinator/remote

Cerebral Inc
03.2021 - 05.2022
  • Educated patients on proper nutrition guidelines to promote healthy lifestyle habits.
  • Processed patient intake information and updated medical records prior to treatment.
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Operated EMR/EHR software.
  • Conducted assessments to evaluate the physical condition of patients prior to admission or discharge from hospital or clinic setting.
  • Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
  • Instructed patients on policies and required actions for different types of appointments and procedures.
  • Documented patient counters in hospital system and initiated follow-up actions.
  • Facilitated coordination between primary care physician and specialists to ensure continuity of care.

Server

SLS Hotels
Las Vegas
07.2014 - 07.2018
  • Provide a great experience for my guests by making them feel comfortable and upselling menu items
  • Operate POS systems & cash handling
  • Ran food from the kitchen
  • Bus tables for faster turns to generate higher sales and income
  • Always kept a clean working environment while also helping others when needed.
  • I am a master at multitasking
  • Prepared drinks according to standard recipes.
  • Complete side work before leaving work

IRD Server/Ambassador

SLS South Beach
Miami Beach
06.2013 - 07.2014

Food Server

Wynwood Kitchen & Bar
Miami
10.2012 - 07.2014

Waiter/Server

Shelborne Hotel
Miami Beach
11.2011 - 06.2012

Maintenance Engineer/Site Superintendent

Yates & Associates
Virgin Gorda
08.2010 - 07.2011
  • Operated company vehicles and cell phone to appoint various job tasks
  • Inspect various job site and properties for proper building.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Install plumbing Ruffins
  • Repaired leaks on swimming pools, kitchens, bathrooms.
  • Repaired water pumps, water heaters, pool jets, skimmers and drains.
  • Repaired power tools, A/C systems and refrigerators, stove ovens, kitchen and bathroom cabinets.
  • Installed plumbing and electrical ruff ends in new builds and older homes.
  • Led the installation of new equipment, ensuring compliance with technical specifications and safety standards.
  • Ran full electrical on new builds.
  • Replaced worn parts or components in accordance with manufacturer specifications.
  • Ensured strict adherence to health and safety regulations, reducing the risk of workplace incidents.

Security Officer

Corporate Security Solution
Miami
02.2009 - 08.2009

Security/Front Desk

Bryant Security
Miami
03.2008 - 02.2009

Customer Service Representative

IRT
Miramar
08.2007 - 08.2008
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Updated databases with new and modified customer data.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Collected deposits or payments and arranged for billing.
  • Provided top quality control and eliminated downtime to maximize revenue.

Shift Manager

McDonalds
Miami
12.2000 - 11.2004
  • Maintained cleanliness and organization of work area.
  • Resolved conflicts between employees or customers in a professional manner.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Ensured compliance with food safety regulations and quality standards.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Coached employees on interactions with customers to drive exceptional service.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Resolved conflicts between staff members in a professional manner.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Analyzed sales data to identify trends and areas for improvement.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Helped employees accomplish tasks during peak periods.

Education

Electrical Diploma -

FIU University
Miami
08.2024

Some College (No Degree) - HVAC Technician

National Technical Institute
Las Vegas, NV

Medical Billing and Coding Diploma -

Everest Institute
Miami Gardens
07.2009

High School Diploma -

Miami Central Senior High School
Miami-Dade
01.2001

Skills

  • Electrical Diploma
  • Universal HVAC License
  • Bilingual-English and Creole
  • Intermediate Spanish
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Electrical installation
  • HVAC troubleshooting
  • Medical coding
  • Blueprint interpretation
  • Customer service
  • Safety compliance
  • Situational awareness
  • Vehicle maintenance
  • Cleanliness
  • Tech-savviness
  • GPS proficiency

Timeline

Electrician/Plumber/HVAC Technician

Top Shelf Services
07.2022 - 10.2024

Patient Care Coordinator/remote

Cerebral Inc
03.2021 - 05.2022

Self Employed/Uber Partner

Uber
08.2018 - 04.2025

Server

SLS Hotels
07.2014 - 07.2018

IRD Server/Ambassador

SLS South Beach
06.2013 - 07.2014

Food Server

Wynwood Kitchen & Bar
10.2012 - 07.2014

Waiter/Server

Shelborne Hotel
11.2011 - 06.2012

Maintenance Engineer/Site Superintendent

Yates & Associates
08.2010 - 07.2011

Security Officer

Corporate Security Solution
02.2009 - 08.2009

Security/Front Desk

Bryant Security
03.2008 - 02.2009

Customer Service Representative

IRT
08.2007 - 08.2008

Shift Manager

McDonalds
12.2000 - 11.2004

Electrical Diploma -

FIU University

Some College (No Degree) - HVAC Technician

National Technical Institute

Medical Billing and Coding Diploma -

Everest Institute

High School Diploma -

Miami Central Senior High School
WISLER CAYEMITTE