Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Summary
Dedicated Community Resource Navigator skilled in resource coordination, community outreach, and job placement. Proven track record in facilitating client-provider communication and assisting individuals in navigating essential support systems.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Community Ressource Navigator
Lutheran Services of Iowa, LSI
Waterloo, IA
07.2025 - Current
Coordinated services for individuals with diverse community needs.
Guided clients in navigating resources and support systems to address specific needs.
Informed clients about community resources about available resources within the community related to housing, employment, health care, legal aid.
Delivered information on programs and services to clients and families, enhancing their understanding of available options.
Enhanced client-provider communication between clients and service providers to ensure smooth transitions.
Streamlined communication between clients and service providers to ensure seamless transitions.
Identifition spacialist
Migrant Education Program
Waterloo, Iowa
09.2024 - 06.2025
Coordinated outreach efforts to engage families, increasing awareness and utilization of program services.
Analyzed customer interactions to identify needs and preferences, enhancing service delivery and customer satisfaction.
Maintained accurate records of participant engagement and service delivery activities to ensure effective tracking and reporting.
Assisted in assessing student needs and planning individualized support strategies.
Provided technical support for customers in resolving complex issues.
VISTA Volunteer
World Grace Project
Waterloo, Iowa
08.2023 - 08.2024
Facilitated job readiness workshops for diverse groups and populations.
Coordinated with local businesses to create job placement opportunities.
Assisted clients in resume writing and application processes.
Identified resources available within the community that could assist unemployed individuals.
Education
GED -
Hawkeye Community College
Waterloo, IA
03-2024
High School Diploma -
MAURICE COMMUNICATION
P AU P ,HAITI
05-2019
Bachelor of Science - Business Administration
Centre Universitaire Polytechniques D'Haiti
Pau P , Haiti
09-2018
Skills
Resource navigation
Resource mapping
Community outreach
Employment counseling
Resource management
Program assessment
Client relationship management
Languages
French
Native/ Bilingual
Certification
Hawkeye community College Van G.Miller Adult learning Center
Community Health Navigator & Coordinator at MNLC (Mennonite New Life Centre)Community Health Navigator & Coordinator at MNLC (Mennonite New Life Centre)