Dynamic Manager with over a decade of experience in stock management and team leadership. Proven ability to enhance customer satisfaction through effective communication and problem-solving strategies.
Overview
23
23
years of professional experience
Work History
Manager/Merchandiser
Henry Supermarket
Fort Myers, Florida
03.2014 - Current
Led product selection processes for seasonal and promotional displays.
Collaborated with suppliers to ensure timely delivery of merchandise.
Coordinated layout changes to optimize product placement and customer flow.
Ensured compliance with legal requirements related to product safety regulations.
Oversaw the selection of merchandise for store shelves based on trends and customer preferences.
Publix Assistant Manager
Publix
Fort Myers, Florida
10.2002 - 02.2014
Assisted in managing daily operations and team schedules.
Supported customer service initiatives to enhance client satisfaction.
Coordinated staff training sessions for improved team performance.
Helped maintain inventory levels and organized supplies efficiently.
Communicated with vendors to ensure timely product delivery.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.