Witney Bones
Pembroke Pines,FL
Summary
Highly efficient, productive, and committed Individual. Hardworking and conscientious with capacity to manage time and plan to reach superior results.
Overview
19
19
years of professional experience
Work History
Client Administrator & Support
Liquivida
09.2022 - Current
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Delivered fast and friendly service to handle questions and service complaints
- Documented, researched, and resolved customer service issues
- Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule
- Entered updated information in patient account pages and charts
- Relayed messages and transferred records between staff and offices to facilitate effective patient care
- Answered basic questions and provided information to patients and family members
- Protected patient data through strict compliance with HIPAA requirements
- Scheduled appointments, lab tests and procedures for patients
- Maintained neat lobby areas and greeted each person promptly
- Received, answered, and responded to telephone calls
- Checked patients in and out of appointments.
Softball Instructor
Freelancer
05.2021 - Current
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Emergency Medical Technician
Broward College
01.2023 - 05.2023
- Assessed patient constantly on route to emergency facility and administered additional care
- Helped lift and carry patient from the ambulance into receiving medical facility
- Offered individualized care to stabilize patients for transport and prepare for hospital care
- Avoided mishandling and undue haste while accomplishing tasks quickly
- Cleaned, inspected, and sterilized instruments and equipment after use
- Reported observations and emergency medical care to receiving medical facility staff, verbally and in writing
- Kept vehicles clean, organized, and well-stocked with medical supplies and equipment
- Reassured patients and bystanders to maintain calm
- Followed proper decontamination procedures for infectious patients
- Practiced medical and legal principles required by federal and state laws
- Coordinated hand-offs to facility personnel by conveying important information about conditions and treatments provided
- Administered first-aid treatment, cleaned and applied bandages to wounds
- Examined patient's symptoms to determine state of emergency.
Webber International University, Business Simulation Practicum
08.2021 - 08.2022
- Retained knowledge of Forecasting sales, analyzing perceptual maps, developing new products, issuing long term debt to run a profound stable company
- Built trusting relationships with fellow classmates to run a billion dollar bicycle and sensor company
- Produced new products within the Research &
- Development department by calculating each products optimal performance and size to encourage customers to buy the product
- Head of the marketing department
- Setting prices for each price, enforcing customer awareness and accessibility by investing in promo budget and promo sales
- Forecasting sales for the upcoming year preventing inventory carry
- Analyze financial statements such as Income statement, Balance sheet, and Cashflow
- Statement
- Facilitated timely product launches to enable Company retention and growth.
Sales Associate
Finish Line
05.2021 - 06.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Built trusting relationships with customers by making personal connections
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Answered incoming telephone calls to provide store, products, and services information
- Helped average of 25 customers per day by responding to inquiries and locating products
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Sports Media Internship
Annie H. Hoffman, Sports Media and Broadcasting
01.2021 - 05.2021
- Developed new ideas for community engagement and outreach in sports media areas
- Enhanced marketing skills and strategies by assisting with media relations and event operations
- Assisted coordination of meeting logistics, organizing materials, and taking notes to track discussions and new implementation plans
- Strategized approaches to meet objectives and capitalize on emerging opportunities
- Generated new business by reaching out to prospective clients by e-mail.
Athletic Training Assistant
Experience Fitness
05.2020 - 08.2020
- I became competent with gym organization including gym equipment, cleaning supplies, waste management, CCD-Covid 19 standards
- Organized daily and weekly schedules for the supervisor, Forrest Nelson
- Led strength training groups under direct supervision
- Independently led athletic warmups including mobility drills under supervision
- Familiarized myself with mobility drills, core exercises, strengthening exercises, arm care, and specific corrective exercises
- Familiarized myself with assessment test, passive, and active range of motion norms for the shoulder, elbow, hip, and knee
- Created exercise programs for athletics specifically to their goals
Practicum
Reinhardt University
02.2020 - 03.2020
- Worked closely with the strength and conditioning coach to develop football players goals and improve their strength skills
- Monitored athletes daily with direct observation
- Observed athletes doing functional movement patterns to maximize performance
- Assisted with setting, pursuing, and achieving individual athlete and team objectives.
Receptionist
Mory's Auto Parts
12.2018 - 01.2019
- Aided answering phone calls
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Implemented practical file system, promoting smooth data gathering and presentation creation.
Head softball coach
Fletcher Park
08.2017 - 11.2017
- Assembled game plans and adjusted them according to various game situations
- Taught a range of sport- specific skills in a clear, safe manner
- Developed positive relationships with parents, schools, and the community
- Enforced discipline both on and off the field.
Catcher | Memorial Hospital
08.2016 - 08.2017
- Responsible for catching pitchers who threw to 68 mph
- Contributed working directly with softball pitchers to achieve their performance that they are going to use at the collegiate level
- Mediated Coach Kim with daily operational functions at the batting cages.
Camp Counselor
USAELITE TRAINING
01.2005 - 06.2017
- Assisted working directly with girls from ages 5 to 10 to achieve their performance in softball
- Elevated little girls who were first timers in softball into well-developed athletes by instructing them how to throw a ball, receive a ball with a glove, and how to swing a bat
- Constructed Drills and field actives including specific position instruction and practice games for enhanced understanding.
Education
Emergency Medical Certification - Emergency Medical Technician
Broward College
Fort Lauderdale, FL05.2023
MBA - Sports Business Management
Webber International University
Lake, FL08.2022
Bachelor of Science - Sports And Fitness Administration
Reinhardt University
Waleska, GA05.2021
High School Diploma -
Charles W. Flanagan
Pembroke Pines, FL05.2017
Skills
- Team collaboration
- Canvas
- Google Drive
- Bilingual
- Retail merchandising expertise
- Problem-solving abilities
- Microsoft Office proficiency
- Fundraising
- Brand Awareness
- CPR Certification
- Social Media Marketing
- Group Instruction
Accomplishments
- 2022 2nd place Mikes Bikes Business Simulation
- 2022 Sun Conference Champion
- 2022 Hattiesburg Regional Champion
- 2022 NAIA World Series Appearance
- 2022 Named captain of collegiate softball team as a 5TH year senior
- 2021 Received the most hours collectively with Reinhardt University's Softball program out of the entire school.
- 2017 Received a Full scholarship for athletics and academics at a 4-year University.
- 2017 Named “Most Valuable Player” by high school softball coach
- June 2017 Achieved “Offensive Rookie of the year” for The National Women's Softball Superior league in Puerto Rico.
- Made the 2017 All-Star team of Broward County.
Languages
Spanish
Native or Bilingual
Timeline
Emergency Medical Technician
Broward College
01.2023 - 05.2023
Client Administrator & Support
Liquivida
09.2022 - Current
Webber International University, Business Simulation Practicum
08.2021 - 08.2022
Softball Instructor
Freelancer
05.2021 - Current
Sales Associate
Finish Line
05.2021 - 06.2021
Sports Media Internship
Annie H. Hoffman, Sports Media and Broadcasting
01.2021 - 05.2021
Athletic Training Assistant
Experience Fitness
05.2020 - 08.2020
Practicum
Reinhardt University
02.2020 - 03.2020
Receptionist
Mory's Auto Parts
12.2018 - 01.2019
Head softball coach
Fletcher Park
08.2017 - 11.2017
Catcher | Memorial Hospital
08.2016 - 08.2017
Camp Counselor
USAELITE TRAINING
01.2005 - 06.2017
Emergency Medical Certification - Emergency Medical Technician
Broward College
MBA - Sports Business Management
Webber International University
Bachelor of Science - Sports And Fitness Administration
Reinhardt University
High School Diploma -
Charles W. Flanagan
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