Wlhelmina Lewis

Head Secretary/Office Assistant

Pentecostal Temple Ministries, INC

09.1998 - 05.2016

Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies.
Scheduled appointments and conducted follow-up calls to clients.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled daily scheduling tasks and provided administrative support for entire church.
Offered technical support and troubleshot issues to enhance office productivity.
Booked airfare, hotel, and ground transportation to coordinate office travel.
Recorded and tracked operational expenses to identify and eliminate wasteful spending.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Maintained daily report documents, memos and invoices.
Composed inter-office correspondence and provided product and service information to customers.
Created and updated records and files to maintain document compliance.
Maintained electronic filing systems and categorized documents.
Entered data into system and updated members contacts with information to keep records current.
Entered data into system and updated customer contacts with information to keep records current.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Established administrative work procedures to track staff's daily tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Volunteered to help with special projects of varying degrees of complexity.
Liaised between church and vendors and maintained effective lines of communication.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Transcribed and organized information to assist in preparing speeches and presentations.
Built and maintained excellent membership relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Performed research to collect and record industry data.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed filing system, entered data and completed other clerical tasks.
Supported church leaders by managing budgets, scheduling appointments and organizing itinerary.
Assisted with budgeting and financial management to keep office operating within budget.
Delivered clerical support by handling range of routine and special requirements.
Prepared and edited documents to produce precise, accurate and professional communication.
Monitored security to help maintain equipment, data and information safety.
Scheduled and coordinated travel arrangements for office staff members.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Organized events and meetings to maximize capacity and keep event venues running smoothly.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Reviewed files, records and other documents to obtain information to respond to requests.
Monitored and tracked budgets and expenses.
Purchased and maintained office supplies.