Whitnee Johnson
Salinas,CA
Summary
Energetic and adaptable coordinator with a solid background in supporting management, administration, marketing, medical logistics, and client relations. Skilled in sales & customer service. Resourceful and enthusiastic team player driven to implement process improvements that enhance team performance and collaboration.
Overview
11
11
years of professional experience
Work History
Administrative/Marketing Assistant
Taylor Farms
Carmel, CA
11.2022 - 07.2024
- Develop promotional initiatives for brand content including newsletters & events
- Assisted with managing logistics for events & consumer inquiries
- Managed data entry for inventory sales, including produce routes, retail, and organic cafe
- Prepared financial reports, statements, and handled accounts receivable
- Administered employee onboarding, benefits, and compliance documentation
Customer Service Sales Representative
Johnson Associates
Salinas, CA
12.2020 - 11.2022
- Conducted market research and analyzed data trends to identify gaps and opportunities for service improvement
- Developed strong relationships with clients, leading to increased revenue and client retention
- Addressed and resolved pricing, product, and customer service issues
- Kept detailed and accurate records of sales activities, customer interactions, and progress toward sales goals
Clinical Coordinator
Scott Kantor, MD - Orthopedic Surgery
Monterey, CA
01.2017 - 09.2020
- Conducted insurance verifications and hospital admissions
- Coordinated Worker's Compensation claims and authorizations
- Managed radiology, laboratory orders and coordinated patient referrals
- Maintained physician surgery schedules and ensured availability of necessary surgical materials
- Developed patient education plans for pre-and post-surgical procedures
Administrative Assistant/Physician Scribe
Monterey Spine & Joint - Neurosurgery
Monterey, CA
11.2013 - 12.2016
- Assisted surgeons in transitioning from paper charts to Electronic Medical Records (EMR), facilitating a smooth integration into clinical workflows
- Recorded physician-dictated diagnoses, prescriptions, procedures, and follow-ups
- Coordinated patient referrals, radiology, and laboratory orders
- Handled insurance authorizations and hospital admissions
Education
Bachelor of Science - Business Administration
California State University
Chico05.2025
Associate of Science - Business Administration
Monterey Peninsula College
Monterey, CA06.2022
Skills
- Sales Support
- CRM Software
- Product marketing
- Inventory Management
- Customer Service
- Data Entry
- Interpersonal Skills
Timeline
Administrative/Marketing Assistant
Taylor Farms
11.2022 - 07.2024
Customer Service Sales Representative
Johnson Associates
12.2020 - 11.2022
Clinical Coordinator
Scott Kantor, MD - Orthopedic Surgery
01.2017 - 09.2020
Administrative Assistant/Physician Scribe
Monterey Spine & Joint - Neurosurgery
11.2013 - 12.2016
Bachelor of Science - Business Administration
California State University
Associate of Science - Business Administration
Monterey Peninsula College
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