Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Sawyer

Chattanooga,TN

Summary

Organized and dedicated to sales and customers with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I have a strong ability to network and develop long-term relationships

Overview

7
7
years of professional experience

Work History

State Farm Marketing/Administrative Assistant

Jonathan Lakamp
01.2023 - 11.2023
  • Enhanced brand awareness by implementing strategic marketing campaigns and social media management.
  • Developed customer relationships, networked, brought in and communicated with leads
  • Increased customer engagement by creating compelling communication via onboarding, emails, messages, and phone calls.
  • Supported the development of annual marketing plans for product launches, events, and promotions.
  • Coordinated between sales and marketing teams to ensure consistency in messaging.
  • Cold calling customers, upselling customers to multiline them, maintaining customer accounts.

Tower Source LLC Intern

Steve Hunt And Laurel Maffett
11.2021 - 04.2022
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

TeleCad Wireless

Laurel Maffett And Sam Welch
02.2018 - 03.2019
  • Enhanced customer satisfaction by providing timely and efficient troubleshooting for wireless properties and fiber
  • Went on site walks to measure and coordinate tower locations
  • Met with potential customers and business development, attended networking events, and meetings.
  • Participated in ongoing training sessions to enhance product knowledge and improve overall sales techniques.

Embargo 62 Server and Bartender

Brittany Alcala, Galdino Chavez
11.2016 - 02.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Simultaneously catered to a fast pace restaurant while keeping tasks organized and maintaining calm under pressure.

Education

Bachelor of Science - Marketing/Business Administration Minor

University of Tennessee At Chattanooga
12.2024

High School Diploma -

Notre Dame Highschool
Chattanooga, TN
05.2018

Skills

  • Product Marketing
  • Campaign Management
  • Sales Support
  • Press Release Writing
  • Digital Marketing
  • Social Media Marketing
  • Networking
  • Exceptional people skills

Timeline

State Farm Marketing/Administrative Assistant

Jonathan Lakamp
01.2023 - 11.2023

Tower Source LLC Intern

Steve Hunt And Laurel Maffett
11.2021 - 04.2022

TeleCad Wireless

Laurel Maffett And Sam Welch
02.2018 - 03.2019

Embargo 62 Server and Bartender

Brittany Alcala, Galdino Chavez
11.2016 - 02.2019

Bachelor of Science - Marketing/Business Administration Minor

University of Tennessee At Chattanooga

High School Diploma -

Notre Dame Highschool

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Caroline Sawyer