Results-driven Program Manager with a Master's in Developmental Psychology, specializing in community engagement and program development. Proven ability to design and implement effective initiatives that foster collaboration and enhance staff professional development. Expertise in building strong relationships with stakeholders to drive program success and improve community outcomes. Committed to leveraging psychological principles to create impactful programs that meet diverse needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ERSEA Family/Community Program Manager
Urban Strategies - Early Head Start Houston
Houston, TX
08.2020 - Current
Developed and managed systems to track eligibility, recruitment, selection, enrollment, and attendance (ERSEA) of children, ensuring compliance with federal and state regulations.
Serve as a family liaison, facilitating communication and supporting the referral process to enhance the development and educational outcomes of children and families.
Ensure income and eligibility qualifications for accuracy in data entry and application processing in the Child Plus database.
Lead community engagement efforts to establish and nurture strategic partnerships, fostering collaboration and support within the community.
Implemented performance metrics to track progress towards organizational goals and guide future planning efforts.
Developed innovative outreach campaigns tailored to specific target demographics within the community.
Streamlined reporting procedures for increased transparency between internal team members as well as external partners.
Managed budgets responsibly to optimize resource utilization for maximum impact on community programs.
Behavioral Therapist
Hello Autism
Houston, TX
01.2019 - 06.2020
Implemented ABA therapy techniques, including discrete trial training, natural environment training, imitation, socialization, and behavior management.
Applied behavioral principles consistently, maintaining accurate and reliable data for treatment areas.
Worked directly with clients to execute treatment plans and interventions recommended by the BCBA.
Provided one-on-one and group therapy, using ABA techniques for individuals with Autism and related disorders.
Implemented evidence-based interventions to improve social skills and communication abilities.
Collaborated with families to provide support and resources for home implementation of techniques.
Healthcare Coordinator/Data Entry Specialist
Eye Specialist of Texas
Houston, TX
06.2017 - 05.2018
Updated and entered patient information into medical records using E-Clinical Software/EMR.
Collected patient medical histories and determined necessary tests and screenings.
Authorized drug refills and provided prescription information to pharmacies.
Managed electronic health record systems to ensure accurate patient documentation and data management.
Implemented process improvements that reduced appointment wait times and increased overall efficiency in clinic operations.
Doctor Assistant
Texas Eye Associates
Houston, TX
03.2013 - 06.2017
Process patient information on EMR.
Assisted in patient care and testing administration.
Youth Development Counselor/Teen Pep Program Coordinator/Family Friendly Center Coordinator at Preferred Children ServicesYouth Development Counselor/Teen Pep Program Coordinator/Family Friendly Center Coordinator at Preferred Children Services
Family & Community Engagement Program/Project Manager at Houston Independent School District, HISDFamily & Community Engagement Program/Project Manager at Houston Independent School District, HISD
Family Support Worker-ERSEA & Outreach Specialist at Easterseals Southern CaliforniaFamily Support Worker-ERSEA & Outreach Specialist at Easterseals Southern California