WONDWOSSEN MEKONNEN
Las Vegas,NV
Summary
Dynamic professional with over 25 years of experience managing luxury hotels and transportation services, consistently delivering exceptional guest experiences and operational excellence. Proven track record in driving revenue growth and enhancing service quality reflects a commitment to fostering a culture of excellence and innovation while leading high-performing teams in fast-paced environments. Expertise in business management, financial planning, and customer relations is complemented by a strong focus on team collaboration and impactful results. Recognized for reliability, adaptability, strategic vision, and effective problem-solving abilities, fully prepared to contribute to the continued success of the organization through innovative solutions and strategic planning.
Overview
37
37
years of professional experience
Work History
OWNER / GM
ALLIANCE LIMOUSINE
04.2002 - Current
- Responsibilities included day-to-day operations, customer relations, accounting and driver training.
- Www.alliancelimousinedenver.com
GUEST SERVICES MANAGER
BROWN PALACE HOTEL & SPA
03.1989 - 11.2002
- Responsibilities include running Front desk, Concierge, Bell Service, Valet, Convention Services and Manager on Duty on certain weekends.
Education
BA - Sociology, Anthropology
METROPOLITAN STATE UNIVERSITY
09-1997
Skills
- Client engagement
- Customer relationship management
- Innovative training design
- Developing training checklists
- Software development
- Microsoft Office proficiency
- Team management
- Collaborative team player
- Activities
- Small business operations
- Relationship building
- Verbal and written communication
Websites
Interests
Walking, Hiking, Biking and Travel
Languages
Amharic
Native or Bilingual
Timeline
OWNER / GM
ALLIANCE LIMOUSINE
04.2002 - Current
GUEST SERVICES MANAGER
BROWN PALACE HOTEL & SPA
03.1989 - 11.2002
BA - Sociology, Anthropology
METROPOLITAN STATE UNIVERSITY