Won-Colby Pierce
Louisville,Ky
Summary
To become a liaison between company employees and any contractors completing transportation duties. As well as helping my fellow employees become the best people that they can be. Professional with experience in transportation management, demonstrating strong focus on team collaboration and achieving measurable results. Expertise in logistics coordination, route optimization, and regulatory compliance ensures seamless operations. Known for reliability, adaptability, and effective problem-solving under changing conditions. Prepared to drive operational efficiency and contribute to organizational success.
Overview
19
19
years of professional experience
Work History
Food Service Assistant Transportation Manager
Gordons
10.2021 - Current
- Mentors, motivate, and develop staff and serves as a role model and resource to them
- Collaborates with transportation leadership to identify, prioritize, document, and implement standard practices
- Engages in leads strategic development, and supports the execution
- Providing excellent customer service
- Ensures compliance with administrative policies, procedures, safety rules, and governmental regulations
- Supports departmental goals
- Assists in interviewing hiring training, and retaining transportation associates
- Assists the Transportation Manager in conducting performance assessment of staff
- Initiates recognition of excellence or disciplinary action steps when appropriate.
- Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
Operations Manager, •Event Coordinator
Puzzles Fun Dome
01.2015 - 04.2021
- Opening and closing of facility
- Handled customer discrepancies
- Transportation of daily deposits
- In charge of six month scheduling for employees
Kroger Distribution Center
01.2016 - 05.2018
- Riding around on a motorized pallet jack picking orders : Loading and unloading trucks
General Manager
Little Caesars
01.2014 - 12.2015
- Handled money from customers
- Cooked food for customers
- Distributed food to customers
- Opened and closed store
- Handled customer discrepancies
- Delivered money to the bank
- Made weekly schedule for employees
- Placed food and drink orders
Mad Mushroom Manager
12.2009 - 12.2013
- Handled money from customers
- Cooked food for customers
- Distributed food to customers
- Opened and closed store
- Handled customer discrepancies
- Delivered money to the bank
Night Desk Clerk
Verify
08.2010 - 05.2011
- IDs
- Register names into the computer system
- Monitor incoming and outgoing traffic
Customer service
Pines Golf Course
08.2010 - 11.2010
- Communicated with a diverse group of customers
- Cleaned stores, bunkers, and golf carts
- Drove golf carts to designated areas
- Escorted customers to designated areas
Johns Manager
Papa
01.2006 - 08.2009
- Handled money from customers
- Cooked food for customers
- Distributed food to customers
- Opened and closed store
- Handled customer discrepancies
- Delivered money to the bank
Customer Service
ACS
01.2007 - 12.2008
- Received inbound calls from customers
- Handled discrepancies amongst customers
- Performed outbound calls
Education
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East High School
Memphis, TNSkills
- Safety Compliance
- Inventory Control
- Deadline & Scheduling Management
- Team Development
- Performance Improvement
- Deliver Issues Resolution
- Analytical & Critical Thinking
Timeline
Food Service Assistant Transportation Manager
Gordons
10.2021 - Current
Kroger Distribution Center
01.2016 - 05.2018
Operations Manager, •Event Coordinator
Puzzles Fun Dome
01.2015 - 04.2021
General Manager
Little Caesars
01.2014 - 12.2015
Night Desk Clerk
Verify
08.2010 - 05.2011
Customer service
Pines Golf Course
08.2010 - 11.2010
Mad Mushroom Manager
12.2009 - 12.2013
Customer Service
ACS
01.2007 - 12.2008
Johns Manager
Papa
01.2006 - 08.2009
undefined
East High School
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