D'Angelo Robbins
Transportation Manager
Summary
Transportation Manager with 7 years of experience in process implementation, customer service, and team building. Successfully oversees teams to meet efficiency and performance targets. Possesses a strong understanding of effective routing and transportation cost-saving measures. Deeply knowledgeable in OSHA and DOT compliance requirements. Highly organized with a strong attention to detail and accuracy, committed to providing exceptional customer service and meeting deadlines. A driven leader with excellent communication skills.
Skills
- Scheduling
- Safety compliance
- On-Time Delivery
- DOT Regulatory Compliance
- Problem-Solving
- Proficient in MS Office
- Fast learner
- Process implementation
- Customer Service
- Team Building and Leadership
- Employee Management
- Conflict Resolution
Overview
14
14
years of professional experience
Work History
Assistant Transportation Manager
Martin Brower
07.2023 - Current
- Implemented safety protocols for drivers, reducing accident rates and minimizing insurance claims.(AFR 0.7)
- Help manage a team of 160 drivers, providing support and guidance to improve performance and productivity.
- Ensured safety compliance by conducting regular audits, training sessions, and updating company policies.
- Increased backhaul revenue by seeking out 2 new lanes. Backhaul revenue increased to $154,000 monthly.
- Led initiatives to change delivery method to more safer, efficient method, causing the method to be adopted by other DCs. (euro pallet transition)
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Transportation Supervisor
Martin Brower
06.2017 - 07.2023
- Monitored and maintained an high level of on-time delivery reliability service and performance
- Ensure a safe working environment for all employees and fostered a work environment that maximized employee morale and engagement.
- Scheduled repair and preventive maintenance of vehicles and trailers.
- Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
- Led cross-department initiatives to develop and pursue cost reduction programs.
- Managed driver safety awards program, promoting safe driving and working safe initiative.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
Operations Assistant
Martin Brower
08.2016 - 08.2017
- Gathered, organized and modeled data to assist management in making key decisions.
- Used various warehouse/transportation systems and applications to find and report data.
- Oriented and trained new drivers on policies and procedures.
- Typed and compiled documents, answered phones and completed paperwork for the office.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Warehouse Associate
Martin Brower
10.2012 - 06.2016
- Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Conducted monthly inventories of materials on the work floor.
- Kept warehouse clean and organized to maximize team efficiency and productivity.
- Received incoming materials and products
- Confirmed accuracy, quality and quantity of materials received.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Warehouse Lead
Exel LEGO
06.2010 - 09.2012
- Led warehouse improvement initiatives to advance operational efficiencies.
- Prepared and checked outbound shipments for accuracy.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Lifted warehouse materials up to 50 lbs.
- Stacked boxes, pallets and other materials in an organized fashion to maximize productivity and safety.
- Trained employees on equipment operation and safety protocols.
Education
High School Diploma -
Excelsior Christian School
Monroe, LA2006
Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Timeline
Assistant Transportation Manager
Martin Brower
07.2023 - Current
Transportation Supervisor
Martin Brower
06.2017 - 07.2023
Operations Assistant
Martin Brower
08.2016 - 08.2017
Warehouse Associate
Martin Brower
10.2012 - 06.2016
Warehouse Lead
Exel LEGO
06.2010 - 09.2012
High School Diploma -
Excelsior Christian School
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