Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Wonson Telfort

Miami,FL

Summary

Secking a Customer Service Rep role, offering 3 years of aviation industry experience. Skilled in compliance, safety procedures, and maintaining high standards of presentation. Demonstrated dedication to service excellence and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

BEST Crowd Management
02.2022 - 03.2024
  • Monitor access points, conducts bag checks
  • Perform entry screening and remain vigilant to any suspicious situations
  • Report any security related occurrence or incidents
  • Uphold company policies, procedures and guidelines

Cabin Agent

Prosegur
04.2021 - 11.2023
  • Maintained stringent cleanliness standards for aircraft cabins, ensuring a welcoming and hygienic environment for incoming passengers
  • Performed thorough security inspections of aircrafts to uphold safety protocols prior to departure

Ramp Agent

Spirit Airlines
10.2020 - 01.2022
  • Efficiently loaded and unloaded baggage, ensuring timely aircraft turnaround and adherence to strict safety protocols
  • Conducted thorough inspections and maintenance of aircraft lavatory and water services as part of ground support operations
  • Facilitated passenger services by transporting strollers and providing assistance, enhancing overall customer satisfaction

Education

Associate's degree - Computer Science

Miami Dade College
North Miami, FL
11.2024

Skills

  • Computer Science
  • Load & Unload
  • Cleaning
  • Night audit
  • Leadership
  • Janitorial experience
  • Custodial experience
  • Commercial cleaning

Certification

  • Driver's License
  • Class D Security

Languages

English
Elementary

Timeline

Security Officer

BEST Crowd Management
02.2022 - 03.2024

Cabin Agent

Prosegur
04.2021 - 11.2023

Ramp Agent

Spirit Airlines
10.2020 - 01.2022

Associate's degree - Computer Science

Miami Dade College
Wonson Telfort