Woodline Marcelin Preval
Fort Lauderdale,FL
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
14
14
years of professional experience
Work History
Customer Service Cashier/Waitress Supervisor
Spoonsgrill restaurant
Fort Lauderdale, FL
09.2012 - Current
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Maintained accurate records of transactions using the point-of-sale system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
Cashier Team Lead
Wendy's
Pompano Beach, FL
01.2011 - 06.2012
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Managed scheduling, payroll, and time off requests for team members.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Processed refunds and exchanges according to company policy.
- Trained new cashiers on proper use of registers and store policies.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Performed daily opening and closing procedures for the register area.
- Coordinated with other departments when additional support was needed during peak hours.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Package Handler
Fed Ex Ground
Pompano Beach, FL
07.2010 - 03.2011
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Participated in regular safety meetings and training sessions.
- Organized packages according to type, size, destination, and other specifications.
- Assisted in training new employees on package handling processes.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Picked products using RF scanner to fill orders.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Communicated effectively with supervisors regarding any logistical issues.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Education
High School Diploma -
Blanche Ely High School
Pompano Beach, FL05-2007
Medical Administrators
Atlantic Technical College
Pompano Beach, FL05-2007
Skills
- Customer Complaint Resolution
- Cash Handling
- Payment Collection
- Check processing
- Merchandise Restocking
- Customer Service
- Positive and professional
- Telephone management
- Cash Management
- Patience and composure
- Up-selling techniques
- POS System Operation
- Teamwork and Collaboration
Timeline
Customer Service Cashier/Waitress Supervisor
Spoonsgrill restaurant
09.2012 - Current
Cashier Team Lead
Wendy's
01.2011 - 06.2012
Package Handler
Fed Ex Ground
07.2010 - 03.2011
High School Diploma -
Blanche Ely High School
Medical Administrators
Atlantic Technical College