Woodverly Davilmar
West Palm Beach,USA
Summary
Experienced IT and logistics professional with expertise in network maintenance, inventory management, and technical support. Proven track record in troubleshooting systems, optimizing delivery operations, and providing quality customer service. Strong problem-solving abilities and a practical approach to ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Driver Helper
UPS
West Palm Beach, USA
11.2024 - 01.2025
- Assisted the driver with the delivery of packages to homes and businesses.
- Lifted, carried, and delivered packages, ensuring they were handled carefully.
- Worked in a fast-paced, physical environment with a lot of walking.
- Provided good customer service, answering questions and ensuring packages were delivered on time.
- Followed safety protocols while lifting heavy packages and maintaining efficiency.
- Worked part-time during the busy holiday season, meeting the driver at a set time each day.
IT Technician
Supervisor Of Elections Office
West Palm Beach, USA
08.2024 - 11.2024
- Ensured the functionality and reliability of critical election systems, including voter registration databases, ballot tabulation software, and secure server operations.
- Diagnosed and resolved hardware, software, and network issues, minimizing downtime during high-demand election cycles.
- Provided on-site and remote technical support at polling stations, ensuring smooth operation of electronic voting machines and secure transmission of results.
- Trained election staff on IT system usage and equipment, simplifying complex processes to ensure compliance and efficiency.
- Managed the setup and configuration of election-related hardware, such as laptops, printers, and scanners, across multiple locations.
Logistic
Amazon
West Palm Beach, USA
08.2023 - 07.2024
- Received and stored inventory, ensuring products met quality standards before placement in the warehouse.
- Prepared customer orders by sorting, scanning, and packing items for shipment.
- Loaded boxes onto trucks using pallet drivers and other powered industrial trucks (PIT).
- Utilized handheld scanners and smartphones to track and label products, ensuring order accuracy.
- Troubleshot issues with products and ensured they met quality requirements before shipment.
- Moved items using carts, dollies, and hand trucks, ensuring smooth warehouse operations.
- Worked at heights up to 40 feet, following safety procedures when operating equipment.
- Maintained safety and quality standards in a fast-paced, physically demanding environment.
- Collaborated with coworkers to improve operational processes and efficiency.
IT Technician
Geeks Uneek
West Palm Beach, USA
05.2022 - 08.2023
- Technical Support: Assisted camp staff and participants with hardware, software, and connectivity issues, ensuring seamless daily operations
- Device Setup & Maintenance: Configured and maintained laptops, tablets, projectors, and other technology used for camp activities, workshops, and presentations
- Network Management: Monitored and maintained the camp's Wi-Fi and LAN networks to provide reliable internet access across the site
- Troubleshooting: Diagnosed and resolved hardware and software issues for devices used in educational and recreational programs
- Inventory Oversight: Maintained an organized inventory of IT equipment, ensuring availability and proper functioning for scheduled events
- Cybersecurity Awareness: Implemented basic security measures to protect devices and data used at Geeks Uneek from unauthorized access
Education
Some College (No Degree) - Computer And Information Systems
Palm Beach State College
Lake Worth, FLSkills
- IT Support & Troubleshooting
- Network & System Maintenance
- Election Systems & Equipment Setup
- Logistics & Inventory Management
- Package Handling & Delivery Operations
- Customer Service & Client Interaction
- Microsoft Office & Google Workspace
- Equipment Deployment & Configuration
- Data Entry & Tracking
- Hardware & Software Installation
- Cybersecurity Awareness & Basic Data Protection
- Handheld Scanner & Inventory Software Usage
Languages
English
Native/ Bilingual
Timeline
Driver Helper
UPS
11.2024 - 01.2025
IT Technician
Supervisor Of Elections Office
08.2024 - 11.2024
Logistic
Amazon
08.2023 - 07.2024
IT Technician
Geeks Uneek
05.2022 - 08.2023
Some College (No Degree) - Computer And Information Systems
Palm Beach State College
Similar Profiles
ANDREW MOLONEYANDREW MOLONEY
Full-Time Supervisor (Worldport) at UPSFull-Time Supervisor (Worldport) at UPS
Nautica HartsfieldNautica Hartsfield
Mail Processor, Data Entry at UPSMail Processor, Data Entry at UPS
Colin SimmonsColin Simmons
Truck Loader at UPSTruck Loader at UPS