Woody Oleus
Pompano Beach
Summary
Dynamic professional with a proven track record at Blue Moon Fish Company, excelling in order accuracy and customer service. Adept at inventory management and team collaboration, I consistently enhanced customer satisfaction during high-volume shifts, ensuring timely and accurate food presentation while fostering a positive dining experience. I'm great at being able to focus on one task for long hours and not drift. As I'm an artist, I spend hours and hours just focusing on the one thing.
Overview
3
3
years of professional experience
Work History
Food Runner
Blue Moon Fish Company
Fort Lauderdale
11.2023 - Current
- Responded promptly to customer inquiries and requests for additional items or services.
- Actively contributed to the team by taking on additional duties during staff shortages or special events.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Greeted frequent visitors by name and explained new promotions.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Removed dishes and glasses from tables for cleaning.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
- Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
- Effectively multitasked within fast-paced environment.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Filled and served various beverages for customers.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Organized food orders and ensured accuracy of items served to customers.
Head Barback
Kapow! Noodle Bar
Boca Raton
06.2022 - 11.2025
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Collaborated with team members to plan and execute special events and promotions.
- Removed empty bottles and trash, keeping work areas clear and sanitary.
- Kept storage areas organized and clean, adhering to establishment's standards.
- Delivered drinks to guests in a timely manner according to standard operating procedures.
- Stocked service stations with ice, napkins and straws.
- Managed ice supply, ensuring bars were adequately stocked throughout shifts.
- Assisted with training new barback staff, sharing knowledge and best practices.
- Ensured a clean, safe, and organized work area for bartenders by regularly sanitizing surfaces and equipment.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Attended weekly staff meetings held by the Bar Manager in order to stay informed about changes in policies or procedures.
- Completed routine maintenance and repair.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
Warehouse Assistant
Dugan and Dame
Boca Raton
01.2024 - 12.2024
- Organized warehouse racks to ensure efficient storage of goods.
- Inspected returned merchandise for damages before restocking shelves properly.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Trained new employees regarding warehouse procedures and standards.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Verified stock inventory levels and maintained records of items shipped and received.
- Cross-checked order forms against actual products received or sent out for accuracy.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Received and processed incoming orders, ensuring accuracy of information.
- Assisted in developing strategies for improving efficiency of daily operations.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Traced missing material and shipments through vendor and customer communications.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Followed safety guidelines while operating machinery in the facility.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Coordinated with the shipping department to schedule pick-ups and deliveries.
- Assembled cartons, crates, and containers to prepare for shipping.
- Determined shipping methods, routes or rates for materials to be shipped.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Assisted in training new employees on warehouse operations procedures.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Assisted with unloading trucks using appropriate equipment as needed.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Education
High School Diploma -
Deerfield Beach
Deerfield Beach, FL06-2017
Skills
- Order accuracy
- Food presentation
- Customer service
- Team collaboration
- Inventory management
- Time management
Affiliations
- My main hobbies are drawing and working out. I Love art. I draw any time i get the chance. I love putting paper to pencil and creating something. Mostly into drawing the human body and portraits.
- I work out daily and its a hobby of mine thats slowly becoming just as important as eating.
- I apprentice at a tattoo shop in hopes that one day, i could also work as a tattoo artist.
Languages
Creole
Native/ Bilingual
English
Professional
Timeline
Warehouse Assistant
Dugan and Dame
01.2024 - 12.2024
Food Runner
Blue Moon Fish Company
11.2023 - Current
Head Barback
Kapow! Noodle Bar
06.2022 - 11.2025
High School Diploma -
Deerfield Beach
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