Woody, Chin Hung Chung
Milpitas,CA
Summary
Self-motivated and energetic salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
5
5
years of professional experience
Work History
Sales and Finance Manager
One Toyota Of Oakand
01.2024 - Current
- Desking car deals by utilizing Reynolds and Reynolds F&I software, generating sales pencil with scenarios including front and back end products. Closing car deals with full transparency.
- Vehicle acquisition by contacting customers from the past utilizing CRM. Either close them on new vehicle and trade in, or purchase customer's car on behalf of the dealership with reasonable price for future gross generation.
- Assist customers with credit application, obtain their credit reports via Route One and submit car loan application to lenders. At times, direct contact lenders to negotiate downpayment amount from customer and related dealership fees to help customer's approval and deals' profits for the dealership.
Ecommerce Salesperson
BMW Of Mountain View
10.2022 - 12.2023
- Successfully achieved and exceeded monthly sales targets by effectively communicating and negotiating with customers, as well as utilising CRM and pipelines in best effectiveness. Top salesperson within sales team for 3 quarters straight, bringing in110k in commission without base pay, track record and paystub provable.
- Absolute top performer among the whole dealership in CSI. Successfully turned multiple heat customers into satisfactory by delivering outstanding customer service. References available.
- Exceptional customer service skills: Built strong rapport with customers, addressing their needs and concerns to ensure a positive and satisfying car buying experience. Successfully brought in referred customers by so.
Optical Technician
East Bay Vision Center Optometry
07.2021 - 09.2022
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Repaired and provided adjustment to customer's spectacles delicately meeting customer's expectation to a perfect extent.
Specialist
Apple
08.2019 - 10.2020
- Provided suggestions for and actively participated in improving sales, margins and execution of all programs.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Tailored specific techinical solutions to customer's according to each different circumstances and reached satisfaction
Education
Bachelor of Arts - International Relations
Malmö University
Malmö, Sweden07.2019
Erasmus Exchange Programme - Sociology
Kingston University London
London, UK07.2018
Language Institiute - Korean Language
Kyung Hee University
Seoul, South Korea12.2015
High School Diploma -
Po Kok Secondary School
Hong Kong, Hong Kong07.2013
Skills
- Product Upselling
- Customer Service
- Coldcalling
- Sales Reporting
- Lead Generation
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Korean
Limited Working
Timeline
Sales and Finance Manager
One Toyota Of Oakand
01.2024 - Current
Ecommerce Salesperson
BMW Of Mountain View
10.2022 - 12.2023
Optical Technician
East Bay Vision Center Optometry
07.2021 - 09.2022
Specialist
Apple
08.2019 - 10.2020
Bachelor of Arts - International Relations
Malmö University
Erasmus Exchange Programme - Sociology
Kingston University London
Language Institiute - Korean Language
Kyung Hee University
High School Diploma -
Po Kok Secondary School
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