Wooyoung Hong
Long Island City,NY
Overview
9
9
years of professional experience
Work History
Co-Manager
Jamo 26 Inc. (Izakaya Nomad)
New York, NY
07.2023 - Current
- Analyzed financial data to identify areas of improvement and implement strategies to increase profitability.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Worked with other departments to perform weekly audits to detect discrepancies in transactions.
- Facilitated communication between departments, ensuring timely completion of projects.
- Oversaw daily operations, maintenance and administration of various properties..
Assistant Manager
Jamo 26 Inc (Izakaya Nomad)
New York, United States
07.2015 - 07.2023
- Managed and recapitulated daily sales reports and processed reconciled payments.
- Implemented training processes for newly hired employees and delegated tasks to team members to optimize group productivity.
- Completed thorough opening, closing shift change functions to maintain operational standards each day.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Assisted with developing implementing marketing strategies to improve sales and profitability.
- Resolved customer inquiries and complaints requiring managements-level escalation.
Dental Assistant
Astor Smile Dental
New York, NY
04.2016 - 08.2017
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and took bitewing, periapical, panoramic X-rays for dentists to review.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Education
Post Baccalaurate Program -
Hunter College of The City University of New York
New York, NY05.2021
Bachelor of Fine Arts - Graphic Design
School of Visual Arts
New York, NY05.2015
Skills
- Administration and Reporting
- Project Management
- Customer Rapport
- Sales Monitoring
- Managing Operations and Efficiency
- Reconciliation
Techincal Skills and Language
- MS Office Suite (Word, PowerPoint, Excel)
- Adobe
- Toast
- Dentrix
- Korean
Timeline
Co-Manager
Jamo 26 Inc. (Izakaya Nomad)
07.2023 - Current
Dental Assistant
Astor Smile Dental
04.2016 - 08.2017
Assistant Manager
Jamo 26 Inc (Izakaya Nomad)
07.2015 - 07.2023
Post Baccalaurate Program -
Hunter College of The City University of New York
Bachelor of Fine Arts - Graphic Design
School of Visual Arts
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