Wore Diagne
West New York,NJ
Summary
Seeking a full-time position with a reputable company that will allow me to expand my education, knowledge, and abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Accounts Payable Specialist
Blade Urban Air Mobility
02.2024 - Current
- Reached out to vendors and customers to verify information and follow up on client issues.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Handled day-to-day accounting processes to drive financial accuracy.
Accounts Payable
Imperial Dade
04.2022 - 11.2022
- Manual-entry of newly acquired companies Accounts Payable invoices for integration
- Data Entry, Organization and Cross-referencing Checking & processing incoming invoices Daily entry of drops shipments invoices in S2K system (Imperial Dade software) Processing credit memos Verifying and processing all accounts payable documents and resolving invoice discrepancies Managing vendor issues and maintaining updated vendor file
Customer Service Representative
Premiere Response LLC
05.2019 - 05.2020
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare products or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; then following up to ensure resolution Provide excellent customer service and attracts potential customers by answering product and service questions; suggesting information about other products and services
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
State Farm
05.2016 - 09.2018
- Attracts potential customers by answering product and service questions; suggesting information about other products and services Opens customer accounts by recording account information Maintains customer records by updating account information Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; then following up to ensure resolution Managing vendor issues and maintaining updated vendor files
Education
Master of Business Administration (MBA) and Master of Management (MM) -
Bachelor of Science - Accounting
11.2019
Skills
- Bilingual: English and French
- Critical thinking and Public Speaker
- Knowledge of Accounting principles and Accounts payable processes
- Familiar with purchase order processes
- Ability to work independently and take initiative
- Windows
- Microsoft Office: PowerPoint, internet, E-mail, Social Media, Outlook, Word, Excel, Outlook, Teams, S2K, Webdoc, Web Verification Station
- Quickbooks & Netsuite
- MineralTree
- Invoice Processing
- Entry verification
- Data inputting
Languages
French
Native or Bilingual
Timeline
Accounts Payable Specialist - Blade Urban Air Mobility
02.2024 - Current
Accounts Payable - Imperial Dade
04.2022 - 11.2022
Customer Service Representative - Premiere Response LLC
05.2019 - 05.2020
Customer Service Representative - State Farm
05.2016 - 09.2018
National American University - Master of Business Administration (MBA) and Master of Management (MM),
National American University - Bachelor of Science, Accounting
Similar Profiles
Matthew CrawfordMatthew Crawford
Director, Corporate Sales at Urban Mobility Ltd., Corporate Bell DealershipDirector, Corporate Sales at Urban Mobility Ltd., Corporate Bell Dealership
NISHAD MALIK MOHAMEDNISHAD MALIK MOHAMED
Consultancy & Student Ventures Officer at EIT Urban MobilityConsultancy & Student Ventures Officer at EIT Urban Mobility
Praveen KumarPraveen Kumar
Chief Human Resources Officer at Urban Sphere ( Unit of K2N Mobility )Chief Human Resources Officer at Urban Sphere ( Unit of K2N Mobility )