Worlf Malivert
Medford,MA
Summary
Dynamic professional with a proven track record in intelligence surveillance and customer support, notably at Securitas Security Services USA. Excelled in theft reduction and complex problem-solving, enhancing security protocols and fostering positive visitor experiences. Skilled in training teams and implementing loss prevention strategies, achieving significant risk mitigation. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas Security Services USA
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Answered emergency calls from other work site.
Asset Protection Specialist
Target
06.2022 - 01.2023
- Utilized data analysis to identify any security threats and develop solutions to mitigate risks.
- Checked CCTV for evidence of shoplifting.
- Wrote reports outlining activities and results.
- Implemented loss prevention strategies and programs to minimize shrinkage.
General Merchandise Associate, Front Desk Assistant
Target
06.2020 - 08.2020
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Completed all tasks in compliance with company policies and procedures.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
General Merchandise Associate
Target
06.2019 - 08.2019
- Pre-assembled containers to be easily selected by packing associates.
- Picked and packed order items.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
Support Sale Floor
Old Navy
10.2017 - 03.2018
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prioritized helping customers over completing other routine tasks in store.
- Processed payments and provided receipts to establish proof of transaction.
Education
BBA - Finance, Economy
American International College
Springfield, MA06.2024
High School Diploma -
Somerville High School
Somerville, MA06.2019
Skills
- Intelligence Surveillance
- Theft Reduction
- Department Patrols
- Complex Problem-Solving
- Customer Support
- Security Awareness
- Active Listening
- Incident Reporting
- Report Writing
- General security
Languages
Haitian Creole
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Timeline
Security Officer
Securitas Security Services USA
01.2024 - Current
Asset Protection Specialist
Target
06.2022 - 01.2023
General Merchandise Associate, Front Desk Assistant
Target
06.2020 - 08.2020
General Merchandise Associate
Target
06.2019 - 08.2019
Support Sale Floor
Old Navy
10.2017 - 03.2018
BBA - Finance, Economy
American International College
High School Diploma -
Somerville High School
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