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Associate Principal Engineer

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Dynamic professional with a proven track record at IBEX Global, excelling in customer service and teamwork. Adept in MS Excel for reporting and performance monitoring, I thrive in fast-paced environments, demonstrating a friendly attitude and strong problem-solving skills. Strong background in monitoring performance metrics, handling real-time operational issues, reporting, and decision-making under pressure. Highly organized, adaptable, and able to work independently or collaboratively in shifting schedules ad high pressure settings.

Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Skilled in managing both incoming and outgoing communications with strong organizational, research, and time management abilities. Proven success in fast-paced call center environments, delivering high-quality service and customer satisfaction.

Dynamic professional with expertise in complaint resolution and quality control, honed at IBEX Global. Enhanced productivity by reducing downtime and maintaining high safety standards as a Maintenance Supervisor. Proven track record in efficient scheduling and account updating, driving operational excellence. Achieved cost-effective purchasing through strategic vendor negotiations.

Many years of customer service ensures that I have patience and have excellent multitasking skills. I'm fast to pick up on things that need to be done while keeping things organized and clean. Learning new things is the fun part of having a new opportunity and my work history shows that loyalty is a part of my charm.

Dynamic program manager emphasizing effective communication and team leadership. Expertise in streamlining operational processes and fostering interdepartmental collaboration, resulting in enhanced project outcomes and elevated team efficiency.

 Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Talented leader with analytical approach to business planning and day-to-day problem-solving. 

Attains leadership qualities that help create a workplace culture that is efficient and positive. Recognized for enhancing team performance through effective communication and attention to detail. Adept at problem-solving, ensuring high-quality outcomes and timely project delivery. Eager to be hands on to ensure timeliness of project completion.

Dynamic professional with a proven track record at Macy's, excelling in customer engagement and brand awareness. Leveraged upselling strategies to boost sales by 20%. Adept at problem-solving and team supervision, ensuring seamless operations. Strong interpersonal skills and attention to detail drive exceptional customer service and retention.

Dedicated system administrator with a proven track record of delivering exceptional technical support and maintaining network infrastructure. Skilled in troubleshooting and resolving complex issues to ensure seamless operations. Seeking a challenging role to leverage expertise in optimizing system performance and driving organizational success. Committed to staying abreast of emerging technologies to enhance efficiency and productivity.

Customer Service Representative recognized for high productivity and task efficiency. Expertise in conflict resolution, time management, and communication enhances operational flow and customer satisfaction. Proficient in active listening and empathy, effectively navigating customer interactions to achieve positive outcomes.

Worood Alobedi

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Technical Support Representative

Front End Associate

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MBA - Mangement Information Systems

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Technical Support Representative

Front End Associate

MBA - Mangement Information Systems

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