Wrylin Snodgrass
Land O' Lakes,FL
Summary
Dynamic professional adept in creating successsuccessful Training Program Design and fostering Teamwork and Collaboration. Excelled in enhancing brand awareness and employee engagement through innovative training and HR initiatives, significantly boosting team effectiveness and customer satisfaction. Skilled in leveraging E-Learning Platforms and critical thinking to drive organizational success.
Overview
4
4
years of professional experience
Work History
Brand Trainer
Whiskey Joes
Tampa, FL
07.2024 - 10.2024
- Enhanced brand knowledge by conducting comprehensive training sessions for sales teams.
- Mentored junior trainers in effective teaching methodologies, increasing overall team effectiveness in delivering high-quality training sessions.
- Increased employee retention through engaging and interactive learning experiences.
- Optimized sales techniques through continuous evaluations of industry best practices and competitor analysis.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Restaurant Manager
Whiskey Joes
Tampa, FL
02.2024 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Assistant General Manager
Tin Roof
Fayetteville, AR
08.2023 - 02.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Assistant General Manager
Tin Roof
Delray Beach, FL
03.2023 - 02.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
HR Executive Assistant
Tin Roof
Nashville, TN
02.2021 - 08.2023
- Enhanced employee engagement by implementing innovative HR initiatives and programs.
- Assisted in developing competitive compensation packages, ensuring equitable pay structures across the organization.
- Streamlined HR processes for improved efficiency and productivity within the department.
- Conducted thorough performance evaluations, identifying areas for improvement and providing constructive feedback to employees.
- Coordinated employee training programs, enhancing skill sets and fostering professional development opportunities.
- Ensured compliance with labor laws and regulations through diligent monitoring of policies and procedures.
- Managed sensitive employee relations issues effectively while maintaining strict confidentiality.
Education
Education Administration
East Tennessee State University
Johnson City, TNSkills
- E-Learning Platforms
- Training Program Design
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Clear Communication
Timeline
Brand Trainer
Whiskey Joes
07.2024 - 10.2024
Restaurant Manager
Whiskey Joes
02.2024 - 07.2024
Assistant General Manager
Tin Roof
08.2023 - 02.2024
Assistant General Manager
Tin Roof
03.2023 - 02.2024
HR Executive Assistant
Tin Roof
02.2021 - 08.2023
Education Administration
East Tennessee State University