Wssam Hamad
Elmwood Park,NJ
Summary
Versatile and results-oriented professional with a track record of excellence in managing office operations at Forms Made Easy and enhancing customer experiences. Demonstrated expertise in computer skills and effective communication, achieving significant improvements in operational efficiency. Known for a positive attitude and a commitment to maintaining confidentiality and safety standards.
Overview
5
5
years of professional experience
Work History
Office Manager
Forms Made Easy
2021.03 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Bookkeeper (Part-Time)
BSM Accounting Services
2023.08 - 2024.03
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Automotive Technician
Route 4 Hyundai
2023.02 - 2023.03
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Oil Change Technician
Valvoline Instant Oil Change
2022.10 - 2023.02
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of a 24-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Oil Change Technician
Liberty Subaru
2022.02 - 2022.09
- Kept shop areas neat, clean, and free of safety hazards.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
Lot Associate
The Home Depot Inc
2019.03 - 2021.12
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Assisted customers with unloading and loading material to and from vehicles.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
Education
Bachelor of Arts - Film & 2D Animation
Bloomfield College
Bloomfield, NJ12.2021
High School Diploma -
School Of Information Technology
Paterson, NJ06.2017
Skills
- Materials Preparation
- Safety Guidelines
- Small Group Supervision
- Art and music support
- Effective Communication
- Positive Attitude
- Computer Skills
- Calm and Patient Demeanor
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Bookkeeper (Part-Time)
BSM Accounting Services
2023.08 - 2024.03
Automotive Technician
Route 4 Hyundai
2023.02 - 2023.03
Oil Change Technician
Valvoline Instant Oil Change
2022.10 - 2023.02
Oil Change Technician
Liberty Subaru
2022.02 - 2022.09
Office Manager
Forms Made Easy
2021.03 - Current
Lot Associate
The Home Depot Inc
2019.03 - 2021.12
Bachelor of Arts - Film & 2D Animation
Bloomfield College
High School Diploma -
School Of Information Technology
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