Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jill Duddy

Hooksett,NH

Summary

Qualified Training Coordinator with 15 years of administrative experience. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation. Background includes organizing classes, materials and equipment for multiple training courses. Organized, proactive and flexible team player with excellent multitasking and time management skills.

Overview

23
23
years of professional experience

Work History

Training Coordinator/Office Manager

NH Manufacturing Extension Partnership
Concord, NH
10.2008 - Current
  • Responsible for day to day operations of an office staffed with eight employees
  • Assistant to center president and project managers
  • Represent the center at business development events
  • Coordinated annual events with partners and vendors
  • Responsible for keeping center database up to date
  • Recruitment for training events using Constant Contact
  • Identify and schedule staff and third party consultants to conduct training seminars
  • Assist in training clients using simulations, group discussions, and team exercises
  • Develop marketing plan and promotional materials for workshops and statewide events
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Gathered data about course success and participant experiences to help with future course planning.
  • Created reports and provided administrative support of training systems and databases such as Oracle, Relias and SharePoint.

Bartender/Trainer

Applebees
Hooksett, NH
06.2003 - 10.2008
  • Opened and closed restaurant
  • Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Maintained inventory control system

Rehab Technician

Genesis Eldercare Services
Bedford, NH
06.1999 - 06.2003
  • Managed medical services for nine individual eldercare centers
  • Consolidated and verified computer reports
  • Completed and submitted Medicare/Medicaid reimbursements
  • Maintained confidential medical record retention

Education

AS - Computer Information Technology

Southern NH University

Skills

    Materials Preparation

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Timeline

Training Coordinator/Office Manager

NH Manufacturing Extension Partnership
10.2008 - Current

Bartender/Trainer

Applebees
06.2003 - 10.2008

Rehab Technician

Genesis Eldercare Services
06.1999 - 06.2003

AS - Computer Information Technology

Southern NH University
Jill Duddy