Jill Duddy
Hooksett,NH
Summary
Qualified Training Coordinator with 15 years of administrative experience. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation. Background includes organizing classes, materials and equipment for multiple training courses. Organized, proactive and flexible team player with excellent multitasking and time management skills.
Overview
23
23
years of professional experience
Work History
Training Coordinator/Office Manager
NH Manufacturing Extension Partnership
Concord, NH
2008.10 - Current
- Responsible for day to day operations of an office staffed with eight employees
- Assistant to center president and project managers
- Represent the center at business development events
- Coordinated annual events with partners and vendors
- Responsible for keeping center database up to date
- Recruitment for training events using Constant Contact
- Identify and schedule staff and third party consultants to conduct training seminars
- Assist in training clients using simulations, group discussions, and team exercises
- Develop marketing plan and promotional materials for workshops and statewide events
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Gathered data about course success and participant experiences to help with future course planning.
- Created reports and provided administrative support of training systems and databases such as Oracle, Relias and SharePoint.
Bartender/Trainer
Applebees
Hooksett, NH
2003.06 - 2008.10
- Opened and closed restaurant
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Maintained inventory control system
Rehab Technician
Genesis Eldercare Services
Bedford, NH
1999.06 - 2003.06
- Managed medical services for nine individual eldercare centers
- Consolidated and verified computer reports
- Completed and submitted Medicare/Medicaid reimbursements
- Maintained confidential medical record retention
Education
AS - Computer Information Technology
Southern NH University
Skills
Materials Preparation
Program implementation
Schedule Management
Employee coaching
Training program development
Data organization
Project implementation
Workshop coordination
Feedback collection
Timeline
Training Coordinator/Office Manager
NH Manufacturing Extension Partnership
2008.10 - Current
Bartender/Trainer
Applebees
2003.06 - 2008.10
Rehab Technician
Genesis Eldercare Services
1999.06 - 2003.06
AS - Computer Information Technology
Southern NH University