Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic
W.T. Williams

W.T. Williams

Eastpointe,United States

Summary

Accomplished leader with expertise in operational management and strategic planning, formerly at Executive Management Services, Inc. Spearheaded initiatives enhancing operational efficiency and compliance, driving revenue growth by 15%. Proficient in human resources management and budget analysis, fostering team collaboration and optimizing processes for sustained success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Director of Operations

Executive Management Services, Inc
Detroit, United States
11.2012 - 06.2025
  • Managed operational expenses, explaining budget variances for injury and collision claims.
  • Ensured compliance with EMS safety standards and environmental regulations across all operations.
  • Optimized route drive times and mileage while adhering to union contracts.
  • Provided accurate operational and financial reporting as requested by EMS and finance departments.
  • Oversaw daily operations of 125 professionals across multiple locations.
  • Directed preparation for annual State of Michigan safety inspections and licensing.
  • Managed all aspects of Human Resources, including hiring, training, and performance reviews.
  • Established performance metrics to evaluate the effectiveness of operational initiatives.

COO

Thrust Productions Inc
Detroit, United States
06.1996 - 11.2012
  • Oversaw day to day operations of 150 fleet, production, and staff personnel.
  • Ensured compliance with all state, federal, and company regulations and managed all facets of Human Resources, including but not limited to hiring, training and mentoring staff including daily meetings, Benefits Packaging, FMLA Processing, , PTO Approvals, Performance Reviews, Disciplinary Interviews through PIP and possible termination, also processed Scheduling and Payroll. Managed P&L and processed Financial Reports for variances, also versed in Kaizen.
  • Optimized the customer experience through compliance and on-time delivery of service.
  • Negotiated Union contracts. Managed all budgetary issues of facility departments from Intake and Receiving through Quality and Shipping. Versed in Lean Manufacturing and 5S.
  • Managed all facets of Dock Operations, spatial Relations Forecasting and Logistics.

Education

MBA - Business

Univ. of Hawaii
Honolulu, HI

Bachelor of Science - Sociology

Univ. of Hawaii
Honolulu, HI

Skills

  • Expense tracking
  • Operational management
  • Budget analysis
  • Regulatory compliance
  • Performance metrics
  • Human resources management
  • Strategic planning
  • Process optimization
  • Operational efficiency
  • Business management
  • Profit and loss accountability
  • Revenue growth
  • Policy development and enforcement

Certification

  • Top Secret Clearance
  • SHRM Certified Professional
  • OSHA 30
  • TS/SCI
  • Food Handler Certification
  • Certified Safety Professional
  • CPIM
  • Secret Clearance
  • CDL B
  • Six Sigma Certification
  • PMP
  • Chauffeur's Permit Passenger Endorsement
  • CDL A
  • Professional In Human Resources
  • Forklift Certification
  • Driver's License
  • HACCP Certification
  • Certified Quality Engineer
  • Safe Quality Food Certification
  • Certified Quality Auditor
  • Six Sigma Green Belt

Military Service

United States Marine Corp., United States, SGT - E5, 01/01/76, 03/01/80

Timeline

Director of Operations

Executive Management Services, Inc
11.2012 - 06.2025

COO

Thrust Productions Inc
06.1996 - 11.2012

MBA - Business

Univ. of Hawaii

Bachelor of Science - Sociology

Univ. of Hawaii

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