W. Todd Ogden

• Manage business to business relationship with 59 dealers in MA/NH
• Travel daily to conduct in person sales meetings
• Prepare daily and weekly reports for each dealer interaction.
• Develop and increase sales revenues to meet assigned sales goals
• Create account strategies, maintain regular dealer visits and perform administrative responsibilities to ensure the highest level of customer satisfaction
• Maintain healthy dealer growth and profits.
• Assist dealers by using organizational and sales experience
• Help dealers with displays and merchandising
• Keep current with new products, services and other industry related general information, such as competitive activity within the territory and industry
• Increased customer satisfaction by resolving product and service issues
• Build and present orders based off previous years sales and business trends.
• Build and maintain relationships with key dealer personnel

• Run day to day operations of successful motorsports dealership for over 23 years
• Analyzed industry trends and compiled market research data to implement planning and strategy
• Manage business finances, including paying vendors and suppliers for products and services rendered
• Prioritized helping customers over completing other routine tasks in the store.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
• Set and achieve sales and service goals for dealership and employees
• Provided elevated customer experience to generate loyal clientele
• Managed call flow to support needs of customer over less pressing duties
• Step in when needed in maintenance and repair situations
• Train new employees when needed
• Work hand in hand with industry representatives of brands we have represented past and present, KTM, Ariens, Aprilia, Car-mate trailers, Parts Unlimited/Drag Specialties, Tucker-Rocky, WPS
• Attend/sponsor local and regional races and ride events
• Operate on sales floor as needed
• Handle all F&I paperwork and services
• Keep current on new products, services and trends in order to create a better experience for my customers and make it more profitable for me and manufactures we support.

• Assisted in the launch of a new full-line Honda, Polaris ATV, Ski-doo dealership.
• Managed day to day running of new dealership.
• Oversaw stocking and staffing of new branch

Manage day to day sales operations of franchised Harley-Davidson, Kawasaki, and Yamaha dealership.