Wuans Evans
Grenada,MS
Summary
Dedicated Guest Service Agent with strong reservation management and front desk operations skills. Proficient in payment processing and customer relationship management, ensuring exceptional guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Agent
Home2 Suites by Hilton Hotel
Oxford, MS
10.2025 - Current
- Greeted guests warmly upon arrival and assisted with check-in process.
- Managed reservation system to ensure accurate bookings and guest information.
- Responded to guests, including email, telephone, and in-person inquiries.
Sales Associate
EZ Mart
Grenada, Mississippi
07.2025 - 10.2025
- Assisted customers with product selection and inquiries.
- Processed cash transactions and handled the cash register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Night Auditor
HVMG
Mobile, AL
09.2022 - 05.2025
- Managed nightly financial reports and balanced daily transactions.
- Processed check-ins and check-outs efficiently to minimize wait times.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
Night Auditor
ZMC Hotels
Tupelo, MS
01.2022 - 06.2022
- Processed check-ins and check-outs efficiently to minimize wait times.
- Managed nightly financial reports and balanced daily transactions.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
Education
GED -
Itawamba Community College
Belden, MS09-2010
Skills
- Reservation management
- Front desk operations
- Payment processing
- Property management systems
- Guest feedback analysis
- Customer relationship management
Certification
Medical Administrative Assistant
Timeline
Guest Service Agent
Home2 Suites by Hilton Hotel
10.2025 - Current
Sales Associate
EZ Mart
07.2025 - 10.2025
Night Auditor
HVMG
09.2022 - 05.2025
Night Auditor
ZMC Hotels
01.2022 - 06.2022
GED -
Itawamba Community College