Work Preference
Overview
Work History
Education
Websites
Timeline
ResearchAssistant
JOSHUA WUFLESTAD
Open To Work

JOSHUA WUFLESTAD

Minnetonka,MN

Overview

4
4
years of professional experience

Work History

Specialist

Apple
Bloomington, MN
08.2025 - 12.2025
  • Delivered end-to-end customer support in a high-volume retail environment, demonstrating patience and clear communication while troubleshooting technical issues.
  • Assessed customer needs, provided tailored solutions, and upheld premium service standards while collaborating with team members to maintain operational efficiency.

Patient Order Management Associate

Tactile Medical
Minneapolis, MN
07.2025 - 08.2025
  • Processed and validated patient orders in a regulated healthcare setting, ensuring accuracy, completeness, and insurance compliance.
  • Coordinated across internal teams to resolve documentation issues while meeting productivity and turnaround expectations.

Medical Receptionist II

Park Nicollet
Wayzata, MN
01.2025 - 04.2025
  • Served as a primary point of contact for patients, managing high-volume phone and in-person communications with professionalism and empathy.
  • Scheduled appointments and maintained accurate records using EPIC Systems in fast-paced clinical environments.

Help Desk Support Specialist

Data Recognition Corp
Maple Grove, MN
09.2024 - 10.2024
  • Provided technical assistance for software platforms, diagnosing issues and guiding users through troubleshooting steps.
  • Documented resolutions clearly and escalated complex cases appropriately.

CSR Specialist / RMA Processor & Sales Support

Celadon Systems
Burnsville, MN
04.2023 - 04.2024
  • Managed customer service inquiries, RMA processing, and repair coordination from intake through resolution.
  • Generated accurate quotes and maintained CRM records using Microsoft Dynamics while supporting sales and operations teams.

Licensed Insurance Producer

Allstate Insurance
Spring Hill, TN
06.2022 - 01.2023
  • Consulted with clients to assess insurance needs and recommend appropriate coverage.
  • Conducted policy reviews, handled inquiries, and ensured compliance while balancing performance goals and long-term relationships.

Tech Consultant

Target
Spring Hill, TN
11.2021 - 01.2022
  • Assisted customers with technology product selection, setup, and basic troubleshooting using a patient, consultative approach.
  • Supported inventory management and maintained organized sales areas.

Education

Bachelor of Science - Business and Managerial Economics

South Dakota State University

High School Diploma - undefined

Chaska High School

Timeline

Specialist

Apple
08.2025 - 12.2025

Patient Order Management Associate

Tactile Medical
07.2025 - 08.2025

Medical Receptionist II

Park Nicollet
01.2025 - 04.2025

Help Desk Support Specialist

Data Recognition Corp
09.2024 - 10.2024

CSR Specialist / RMA Processor & Sales Support

Celadon Systems
04.2023 - 04.2024

Licensed Insurance Producer

Allstate Insurance
06.2022 - 01.2023

Tech Consultant

Target
11.2021 - 01.2022

Bachelor of Science - Business and Managerial Economics

South Dakota State University

High School Diploma - undefined

Chaska High School
JOSHUA WUFLESTAD