Wuilmer Bernardez
Teaneck,NJ
Summary
A dedicated and results-driven professional, Wuilmer "Willie" Bernardez, brings over a decade of experience in the field of justice innovation and community solutions. Adept at thriving in team environments and recognized as a self-starter, Willie is a detail-oriented, organized, and flexible individual with a proven track record of success. Fluent in both Spanish and English, he possesses strong technical skills and a diverse skill set, making him a valuable asset to any organization.
Overview
19
19
years of professional experience
Work History
The Center for Justice Innovation / Bronx Community Solutions
01.2005 - Current
Office Manager
01.2023
- Assumed the role of Office Manager while retaining responsibilities as the Coordinator of Intake and Scheduling Operations
- Demonstrated exceptional organizational skills in managing supplies, vendor relationships, and equipment maintenance
- Provided crucial support to the Project Director and Deputy Director.
Coordinator of Intake and Scheduling Operations
01.2016 - Current
- Spearheaded the intake and scheduling operations, overseeing a team of 6 Intake Specialists and 3 interns
- Developed and implemented new procedures and screening policies, ensuring compliance with court mandates
- Successfully managed the DWI Initiative, achieving improved program outcomes.
Resource Coordinator
01.2009 - 01.2016
- Rapidly advanced within the organization, supervising 5 Intake specialists and interns
- Trained staff on system usage, oversaw software updates and upgrades, and maintained strong relationships with court personnel
- Designed social and community service interventions for various court cases, demonstrating versatility and adaptability.
Intake Specialist
01.2007 - 01.2016
- Achieved a swift promotion to Intake Specialist and streamlined internal processes, reducing backlogs
- Led workshops and technical training sessions, ensuring staff proficiency in software applications and systems
- Collaborated effectively with team members and partners to deliver high-quality services and projects
- Noteworthy Accomplishments: - Implemented new policies and procedures to balance monthly backlogs effectively
- Leveraged digital technology to enhance office scheduling efficiency
- Played a pivotal role in hardware and software system upgrades for the organization.
Education
Bachelor of Arts - Computer Graphic Arts
Herbert H. Lehman College
Bronx, New York2009
Skills
- Technical Skills: -
- Proficient in both Mac and PC environments - Skilled in software applications including MAYA, Microsoft Office, HTML, Dreamweaver, Adobe Photoshop, Flash, Salesforce, and Universal Case Management System - Experienced in Justice Center Application and CRIMS Application
- Customer Relations
- Team Bonding
- Database Administration
- Senior Leadership Support
- Policy and Procedure Modification
- Billing and Invoicing
- Presentation Design
- Coaching and Training
- Organizational Skills
- Office Supplies and Inventory
Timeline
Office Manager
01.2023
Coordinator of Intake and Scheduling Operations
01.2016 - Current
Resource Coordinator
01.2009 - 01.2016
Intake Specialist
01.2007 - 01.2016
The Center for Justice Innovation / Bronx Community Solutions
01.2005 - Current
Bachelor of Arts - Computer Graphic Arts
Herbert H. Lehman College
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