WUT YEE MYO
Daly City,USA
Summary
Dynamic and professional individual with a proven track record at Uniqlo USA. Adept in enhancing customer experiences and consistently exceeding sales goals. Demonstrates exceptional problem-solving skills and a commitment to providing outstanding customer service. Thrives in fast-paced environments, showcasing strong multitasking and communication abilities. Contributions have resulted in significant improvements in operational efficiency and increased customer satisfaction.
Overview
8
8
years of professional experience
Work History
Wheelchair Attendant
Prime Flight Aviation Service
11.2024 - Current
- Safely and comfortably assist passengers requiring mobility support in transferring to and from an aircraft seat using appropriate devices
- Push wheelchair passengers to and from airport gates
- Assist passengers with handling checked, carry-on, and claimed luggage
- Safely guide passengers in wheelchairs down the jet bridge
- Ensure the proper placement of wheel brakes before passengers exit the wheelchair
- Complete necessary reports regarding wheelchairs or incidents
- Adhere to dispatcher gate orders
- Address passengers' questions or concerns with prompt and helpful assistance
- Demonstrate consistent and punctual attendance at the assigned job location
- Exceed customer service and safety standards set
- Perform any additional duties as assigned by management
Sales Associate
Uniqlo USA
05.2024 - 11.2024
- - Delivered exceptional customer service by understanding needs, recommending products, and closing sales
- - Consistently met and exceeded sales goals while upholding brand and operational standards
- - Proactively addressed customer needs following the Uniqlo service standard
- - Supported management in resolving store issues and executing special projects
- - Provided in-depth product and brand knowledge to enhance customer experience
Distribution Operations Assistant
Dai-ichi Life Insurance
03.2020 - 02.2024
- - Developed and automated reporting systems for sales targets, performance tracking, and incentive calculations to support the sales force
- - Implemented projects to enhance distribution compensation and records systems, ensuring alignment with requirements and system capabilities
- - Established workflows and procedures to maintain high operational standards and compliance with internal audits and company guidelines
- - Supported distribution operations across records, compensation, reporting, and training functions
Internal Auditor
AYA Sompo Insurance Co. Ltd.
10.2016 - 12.2019
- - Assessed and quantified risks, ensuring policies and procedures for risk management and claim settlement were adequate
- - Completed operational audits promptly, delivering accurate reports to the finance department
- - Supervised the auditing process and provided accurate risk analysis to the Head of Internal Audit
- - Audited general and life insurance products, including Core System checks
Education
Certificate, LOMA291 - Improving The Bottom Line: Insurance
LOMA
08.2022
Bachelor of Business Administration - undefined
Yangon University of Economics
02.2016
Skills
- Customer Service
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
- Meeting deadlines
- Time management abilities
LANGUAGE
English
Burmese
Timeline
Wheelchair Attendant
Prime Flight Aviation Service
11.2024 - Current
Sales Associate
Uniqlo USA
05.2024 - 11.2024
Distribution Operations Assistant
Dai-ichi Life Insurance
03.2020 - 02.2024
Internal Auditor
AYA Sompo Insurance Co. Ltd.
10.2016 - 12.2019
Bachelor of Business Administration - undefined
Yangon University of Economics
Certificate, LOMA291 - Improving The Bottom Line: Insurance
LOMA
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