Nick Zogoplos
Milwaukee,WI
Summary
Ambitious District Manager with experience administering and enhancing operations for multiple stores across Milwaukee. Talented marketer, team builder and strategic leader with excellent relationship-building and problem-solving abilities. Solid history of success in restaurant management.
Overview
7
7
years of professional experience
Work History
Training General Manager
Portillo's
Greenfield, WI
02.2023 - Current
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Collaborated with department heads to design effective learning strategies that support organizational goals.
- Monitored daily operations to ensure adherence to established policies and procedures.
Regional Manager
Qdoba Mexican Eats
Milwaukee, WI
04.2020 - 02.2023
- Established restaurant business plan by surveying restaurant demands, identifying and evaluating competitors and preparing financial and sales projections.
- Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Oversee a region of 14 restaurants, consisting of 250 team members and 56 managers.
General Manager
Qdoba Mexican Eats
West Bend, WI
08.2018 - 04.2020
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
General Manager
McDonald's
West Bend, WI
07.2017 - 08.2018
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
Bachelor of Science - Accounting
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Operational Management
- Sales and Marketing Strategies
- Cost Control
- Training Oversight
Timeline
Training General Manager
Portillo's
02.2023 - Current
Regional Manager
Qdoba Mexican Eats
04.2020 - 02.2023
General Manager
Qdoba Mexican Eats
08.2018 - 04.2020
General Manager
McDonald's
07.2017 - 08.2018
Bachelor of Science - Accounting
University of Wisconsin - Milwaukee
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