Wyatt Crawford
RIVERSIDE,CALIFORNIA
Summary
Years of customer service experience, including face-to-face, over the phone, and walking the floor being friendly and approachable. Making sure nothing gets overlooked. Passion for learning, looking for ways to better myself and grow as a person. Dedicated to advancing any type of skillset, always seeking to improve and polish up whatever it is that I'm doing.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Self Training
Home Lab
01.2023 - 05.2023
- Implemented standard software and hardware to promote server data integrity.
- Created and administered profiles and accounts, also maintaining systems documentation.
- Diagnosed and resolved hardware and software issues.
- Implemented and maintained virtual private networks and machines.
- Devised scripts and automation tools to improve system efficiency.
IT Support Specialist
Bubble Bee Luxury Laundry, LLC
08.2020 - 12.2022
- Provided technical assistance for questions and problems
- Troubleshooting hardware and software issues, including printers and other peripherals
- Used ticketing systems to manage and process support actions and requests.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Managed backup and recovery of data assets to safeguard system availability.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
Certified Personal Trainer
Shape Health Clubs
06.2017 - 03.2020
- Worked directly with clients instructing and motivating them to achieve their goals
- Ensured client success by keeping detailed records and creating future plans.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
Education
No Degree - Information Technology
College of The Desert
Palm Desert, CASkills
- A certified, desire for continuing Network/Security
- Active Directory
- Network Setup
- Cloud Computing
- Operating Systems
- Migrations
- Google Workspace Office 365
- Adaptability
- Problem-Solving
- Excellent Communication
- Dependable and Responsible
- Self-Motivated
Timeline
Self Training
Home Lab
01.2023 - 05.2023
IT Support Specialist
Bubble Bee Luxury Laundry, LLC
08.2020 - 12.2022
Certified Personal Trainer
Shape Health Clubs
06.2017 - 03.2020
No Degree - Information Technology
College of The Desert
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