Wyatt Edwards
Henrico,VA
Summary
Detail-oriented and engaged professional currently pursuing a Bachelor of Science in Cloud Computing seeking to leverage existing analytical skills to enhance quality assurance processes while investing in long term growth and sustainability of the Department of Veterans Affairs.
Overview
7
7
years of professional experience
Work History
Delivery Specialist
Instacart
07.2019 - Current
- Provided exceptional customer service through clear communication with clients regarding delivery expectation and accommodating special requests.
- Resolved customer concerns professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled all transactions for deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Managed time effectively by prioritizing tasks based on urgency and importance, maximizing daily productivity levels while regularly exceeding company quality standards.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
Production Manager
Nightingale Ice Cream Sandwiches
02.2017 - 07.2019
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and implementing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Analyzed consumer trends, adapting production strategies to meet changing demands in the marketplace.
- Improved employee morale by creating a positive workplace culture focused on teamwork and collaboration.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT01.2026
Associate of Applied Science - Horticultural Sciences
Reynolds Community College
Richmond, Virginia06.2021
Skills
Strong Communication Skills (written and oral)
Adaptive Multitasker
Independent Learner
Critical Thinking
Data Analysis and Reporting Experience
Microsoft Office Proficiency
Process Improvement Experience
Teamwork and Collaboration
Problem-Solver
Additional Information
Position recomended by Jacob Hess, current Quality Control Analyst within Veterans Evaluation Services (VES) team.
Additional references available on request.
Timeline
Delivery Specialist
Instacart
07.2019 - Current
Production Manager
Nightingale Ice Cream Sandwiches
02.2017 - 07.2019
Bachelor of Science - Cloud Computing
Western Governors University
Associate of Applied Science - Horticultural Sciences
Reynolds Community College
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