Wyatt Eversole
Lima
Summary
Dynamic Sales Manager with a proven track record at Taylor Automotive Family, excelling in sales strategy development and customer relationship management. Enhanced dealership profitability through effective training and mentoring, achieving significant revenue growth. Skilled in F&I compliance management and conflict resolution, fostering strong client engagement and satisfaction. Also experienced in F&I menu presentation and explaining value of available products to potential clients.
Overview
9
9
years of professional experience
Work History
Sales Manager
Taylor Automotive Family
Lima, OH
07.2025 - Current
- Developed and executed sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored sales team members to improve product knowledge and performance.
- Analyzed market trends to identify opportunities for revenue growth and competitive advantage.
- Collaborated with marketing teams to create promotional campaigns that drove vehicle sales.
- Led regular sales meetings to review performance metrics and set future goals for the team.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
F&I Manager
Taylor Automotive Family
Lima, OH
04.2019 - 07.2025
- Developed and implemented financing strategies to optimize customer satisfaction and dealership profitability.
- Analyzed customer credit applications to determine eligibility for financing options, improving approval rates.
- Trained sales team on F&I processes, enhancing understanding of products and increasing sales conversions.
- Streamlined paperwork processes, reducing transaction times and improving overall efficiency in the F&I department.
- Maintained compliance with federal regulations and dealership policies, ensuring risk management and ethical standards.
- Evaluated aftermarket product offerings, identifying opportunities for improvement and increased revenue generation.
- Collaborated with lenders to secure competitive financing terms, enhancing customer experience and retention rates.
- Conducted regular audits of F&I documentation to ensure accuracy and adherence to best practices in the department.
- Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
- Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
Sales Associate
Taylor Automotive Family
Lima, OH
01.2017 - 04.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales records.
- Maintained inventory levels by restocking merchandise and organizing displays for optimal visibility.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Provided product knowledge and support during customer interactions to increase satisfaction.
- Resolved customer complaints promptly, ensuring positive outcomes and fostering loyalty.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Elida High School
Lima, OHSkills
- Sales strategy development
- Customer relationship management
- Team leadership
- Performance metrics analysis
- F&I compliance management
- Training and mentoring
- Aftermarket product evaluation
- Dealership profitability enhancement
- Customer satisfaction improvement
- Conflict resolution skills
- Inventory management systems
- Communication skills
- Credit application evaluation
- Client engagement techniques
- Sales conversion tactics
- Relationship building
- Sales team training
Timeline
Sales Manager
Taylor Automotive Family
07.2025 - Current
F&I Manager
Taylor Automotive Family
04.2019 - 07.2025
Sales Associate
Taylor Automotive Family
01.2017 - 04.2019
High School Diploma -
Elida High School