Dedicated assistant manager with strong decision-making and problem-solving skills. Proven track record of enhancing customer satisfaction and operational efficiency through team leadership and effective resource management.
Overview
15
15
years of professional experience
Work History
Assistant Manager Shop & Parts
RotoMix
Scott City, KS
03.2011 - Current
Led team in implementing process improvements, enhancing operational efficiency and reducing turnaround time.
Managed scheduling and resource allocation, optimizing workforce productivity while balancing project demands.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Body Shop Parts Manager and Production Assistant at Diamond Hills Collision CenterBody Shop Parts Manager and Production Assistant at Diamond Hills Collision Center