Wyatt Hollon
Walton,KY
Summary
A resourceful and reliable professional with a strong track record of staying productive and getting tasks done efficiently. Experienced in managing client relationships, solving problems as they arise, and keeping communication clear and effective. Known for being adaptable, working well with others, and consistently following through to meet-and often exceed-expectations.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work History
Star Contact Agent
DHL Express
Erlanger, Kentucky
04.2025 - Current
- Assisted customers with shipping inquiries and service options.
- Coordinated with team members to ensure timely processing of shipments.
- Trained staff on operational procedures and contact SOPs
- Resolved customer complaints by providing effective solutions promptly.
Warehouse Associate
Amazon Air
Erlanger, Kentucky
01.2025 - 04.2025
- Maintained inventory accuracy through regular stock checks and documentation.
- Loaded and unloaded shipments with attention to safety protocols.
Front Desk Manager
Seva Hospitality
Florence, KY
02.2016 - 01.2025
- Managed front desk operations to ensure smooth guest check-in and check-out processes.
- Trained and supervised front desk staff to maintain high service standards.
- Coordinated with housekeeping to ensure room readiness for guest arrivals.
- Implemented efficient scheduling for front desk shifts to optimize coverage.
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
Education
Bachelor of Science - Computer Science
Northern Kentucky University
Newport, KY 08.2015 - 03.2026
Skills
- Team collaboration
- Problem solving
- Employee training
- Effective Communication
Timeline
Star Contact Agent
DHL Express
04.2025 - Current
Warehouse Associate
Amazon Air
01.2025 - 04.2025
Front Desk Manager
Seva Hospitality
02.2016 - 01.2025
Bachelor of Science - Computer Science
Northern Kentucky University
08.2015 - 03.2026