Wyatt MacKenzie
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. As well as being a talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Jets
Livonia, MI
11.2017 - 08.2019
- Maintained clean workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Manager
Little Caesars
Livonia, MI
01.2020 - 04.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted daily inventories of raw materials and components on work floor.
Retail Sales Associate
B&B Pool Service & Supply
Livonia, MI
03.2020 - 10.2020
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Sales Ambassador
Clear
Romulus, MI
04.2021 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Stevenson High School
Livonia, MI06.2019
Skills
- Influential and Persuasive
- Issue and Conflict Resolution
- Strategic Planning
- Critical Thinking
- Time Management
- Interpersonal Communication Skills
- Sales Goal Attainment
- Customer Service
- Sales Expertise
Timeline
Sales Ambassador
Clear
04.2021 - Current
Retail Sales Associate
B&B Pool Service & Supply
03.2020 - 10.2020
Manager
Little Caesars
01.2020 - 04.2021
Food Service Worker
Jets
11.2017 - 08.2019
High School Diploma -
Stevenson High School
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