Wyatt May
College Station
Summary
Skilled in optimizing resources and delivering exceptional customer service, significantly improving team performance and guest experience. Developed skills in customer-focused golf course environment, looking to transition into new field. Demonstrated ability to manage equipment and deliver excellent service. Seeking to apply these transferable skills to contribute effectively in new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Outside Services
Invited Clubs
05.2023 - 06.2024
- Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.
- Trained new staff on best practices for customer service, resulting in improved team performance.
- Provided exceptional customer service through friendly interactions and active listening to address guest needs effectively.
- Resolved conflicts on the course professionally by establishing open lines of communication between different parties involved.
Inside Services
Dbat Sports
06.2022 - 08.2022
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Education
BBA - Supply Chain Management
Texas A&M University
College Station, TX05-2028
Skills
- Strong teamwork
- Professionalism and work ethic
- Safety awareness
- Initiative and Self-motivation
- Customer service
Accomplishments
1st Team All-District Kicker 2022
1st Team All-State Academic 2023
Certification
- Six Sigma Certification- In the process of obtaining Yellow Belt
Timeline
Outside Services
Invited Clubs
05.2023 - 06.2024
Inside Services
Dbat Sports
06.2022 - 08.2022
- Six Sigma Certification- In the process of obtaining Yellow Belt
BBA - Supply Chain Management
Texas A&M University
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