Detail-oriented professional with extensive experience within the Stellantis litigation process. Demonstrated ability in document analysis, managing complex claims and presenting compelling arguments, leveraging strong time management and research skills to effectively provide litigation defense.
Overview
6
6
years of professional experience
Work History
Senior MRF Writer
Miller Canfield Paddock And Stone P.L.C.
Troy, MI
04.2023 - Current
Assessed warranty-related non-binding, binding, and SCAP arbitration claims by meticulously reviewing various documents and systems, including Carfax reports, dealer records, and customer communications to ensure accurate claim evaluations.
Crafted over 1,400 responses with concise statements of facts and legal arguments under state lemon law warranty provisions and the Magnuson-Moss Warranty Act to support legal proceedings.
Presented manufacturer positions during approximately 800 teleconference and videoconference hearings, addressing arbitrator inquiries and customer concerns.
Documented and organized litigation notes detailing claim evaluation processes and outcomes to facilitate informed decision-making.
Coordinated with internal and client stakeholders, including servicing dealers, throughout the litigation process.
Developed job aids and training materials while mentoring and reviewing team members' position statements regularly.
Assisted with the opening, maintenance, and closure of case files within both manufacturer and internal systems.
Condo Reviewer
Home Point Financial Corporation
Ann Arbor, MI
01.2022 - 04.2023
Responsible for making credit and risk decisions arising out of documentation provided by third-parties to determine acceptability of collateral for the purpose of residential mortgage lending against Fannie Mae, Freddie Mac, FHA, USDA-RHS, and VA guidelines,
Collaborated with management and various teams to establish processes and create further efficient in existing workflows.
Researched investor, federal, state, and local statute and requirements regarding condominiums
Document Review Specialist / Document Review Team
Home Point Financial Corporation
Ann Arbor, MI
05.2020 - 12.2021
Reviewed trust agreements and powers of attorney to facilitate closing the closing of residential mortgage loans
Built out a team of 5 to complete review powers of attorney and various forms of trusts to facilitate the closing of residential mortgage loans in accordance with Fannie Mae and Freddie Mac guidelines.
Researched applicable GSE, State, Federal, and International guidelines, statutes, and treaties regarding powers of attorney and trusts.
Created job aids, processes, and training materials to assist trust team and operations
Answered questions and scenarios from internal and external policies about closing with powers of attorneys and trusts.
Consulted internal and external legal and compliance teams to ensure compliance with applicable guidelines and statutes.
Education
Bachelor of Science - International Relations, French, Pre-Law
Central Michigan University
Mount Pleasant, MI
05-2020
Skills
Strong research skills
Technical Writing
Critical Analysis
Time management
Complex problem solving
Operating Under Uncertainty
Timeline
Senior MRF Writer
Miller Canfield Paddock And Stone P.L.C.
04.2023 - Current
Condo Reviewer
Home Point Financial Corporation
01.2022 - 04.2023
Document Review Specialist / Document Review Team
Home Point Financial Corporation
05.2020 - 12.2021
Bachelor of Science - International Relations, French, Pre-Law