Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.
Work History
Part-Time Personal Assistant
4 Years 2 Months
The Smith Family | 06.2022 - Current
Coordinated travel arrangements for business trips, including booking flights and accommodations.
Provided on-call support for daily household management and pet care services.
Delivered personal support to maintain smooth daily operations.
Studio Manager
1 Year 11 Months
F45 | 07.2023 - 06.2025
Conducted sales meetings to set performance goals and share best practices, enhancing team alignment.
Developed and managed sales promotions and discount programs, resulting in increased revenue generation.
Managed studio's social media presence and online reputation, increasing client engagement and attracting new clients.
Part-Time Personal Assistant
2 Years
The Mazzeo Estate | 06.2022 - 06.2024
Delivered administrative and personal support to streamline daily operations across Miami and New York.
Managed daily schedules, ensuring efficient time allocation for executive meetings and personal commitments.
Coordinated travel arrangements, optimizing itineraries to enhance productivity and minimize downtime.
Customer Service Representative
8 Months
Broadway Across America | 11.2021 - 07.2022
Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution.
Processed billing inquiries, including payment processing, refunds, adjustments, and account updates, ensuring accuracy and efficiency.
Managed high volume of incoming calls and emails, consistently achieving performance metrics for response time and resolution.
Analyzed complex situations quickly to resolve issues while maintaining composure under pressure.
Personal Assistant & Nanny
2 Years
The Ishihara Family | 06.2020 - 06.2022
Coordinated calendars, scheduled appointments, arranged meetings, and organized travel for relatives to enhance family efficiency.
Delivered comprehensive administrative support to streamline daily operations and maintain household organization.
Developed and implemented daily activity plans tailored to children's developmental needs.
Managed meal preparation ensuring nutritional balance and catering to dietary restrictions.
Social Media Manager
1 Year 2 Months
Ellie Herman Pilates | 01.2021 - 03.2022
Developed and implemented social media strategies that enhanced brand awareness and engagement across multiple platforms.
Managed social media accounts through content creation, scheduling, and monitoring to maintain consistent brand voice.
Analyzed data from social media analytics tools to track performance metrics and refine content strategy for improved engagement.
Education
Bachelor of Fine Arts - Musical Theater And Business
Rider University | Lawrenceville, NJ | 05-2020
Relevant Coursework: Accounting, Statistics, Marketing, Business Law
GPA: 3.8
Alpha Psi Omega Vice President (19'-20')
Alpha Psi Omega Social Media Chair (18'-19')
Skills
Project Management
Administrative Processes
Advanced interpersonal skills
Marketing Campaigns
Hootsuite
Sprout
Mindbody
Adobe
Excel
Word
PowerPoint
Time management
Public Speaking
Multitasking and organization
Customer service
Certified Personal Trainer (NASM)
Valid Driver's license
Timeline
Studio Manager
F45
07.2023 - 06.2025Read More
Part-Time Personal Assistant
The Smith Family
06.2022 - CurrentRead More
Part-Time Personal Assistant
The Mazzeo Estate
06.2022 - 06.2024Read More
Customer Service Representative
Broadway Across America
11.2021 - 07.2022Read More
Social Media Manager
Ellie Herman Pilates
01.2021 - 03.2022Read More
Personal Assistant & Nanny
The Ishihara Family
06.2020 - 06.2022Read More
Rider University
Bachelor of Fine Arts from Musical Theater And Business