Wyatt Welch
Plain City
Summary
Enthusiastic individual with superior skills in both team-based and individual capacities. Bringing a strong work ethic and great morale to any setting. Excited to begin a new challenge with a successful team.
Overview
4
4
years of professional experience
Work History
Camping Outfitter
Cabela's
09.2025 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers promptly to engage and assist with apparel needs.
- Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
- Assisted customers with selecting the most appropriate outdoor gear for their needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Car Salesperson
Coughlin Kia Of Lewis Center
04.2025 - 08.2025
- Assisted customers in selecting vehicles based on needs and preferences.
- Explained vehicle features, financing options, and warranty information to clients.
- Conducted test drives to demonstrate vehicle performance and handling.
- Maintained knowledge of inventory and updated customers on available models.
- Handled customer inquiries and resolved concerns to ensure satisfaction.
- Participated in training sessions to improve sales techniques and product knowledge.
- Developed relationships with potential buyers through phone calls and emails.
- Greeted customers and provided product information.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Valet Shift Lead
Citrin
03.2022 - 01.2024
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Greeted guests upon arrival and provided exceptional customer service.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Analyzed key performance indicators to identify effective strategies.
- Identified needs of customers promptly and efficiently.
Customer Service Advocate
BMW Financial Services
10.2021 - 02.2022
- Adhered to all company guidelines when interacting with customers.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
- Processed orders, forms, applications, and requests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Science - General Studies
Columbus State Community College
Columbus, OH05-2016
Skills
- Customer service
- Adaptability
- Effective communication
- Goal setting
- Competitive
- Product knowledge
- Sales processing
- Cross-selling techniques
Timeline
Camping Outfitter
Cabela's
09.2025 - Current
Car Salesperson
Coughlin Kia Of Lewis Center
04.2025 - 08.2025
Valet Shift Lead
Citrin
03.2022 - 01.2024
Customer Service Advocate
BMW Financial Services
10.2021 - 02.2022
Associate of Science - General Studies
Columbus State Community College