Wycliffe Rutto
Maplewood,MN
Summary
Dynamic and customer-oriented professional with extensive experience as a Moving Truck Driver at Lugg On Demand Moving. Proven track record in enhancing team productivity and customer satisfaction through effective communication and meticulous logistics planning. Skilled in safe driving practices and adept at problem-solving, ensuring timely and efficient transport of goods. Coding and building websites for living part time
Overview
11
11
years of professional experience
Work History
Moving Truck Driver
Lugg On Demand Moving
03.2019 - Current
- Provided exceptional service to customers through clear communication and careful handling of their items during the moving process.
- Enhanced team productivity by coordinating with coworkers to load and unload moving trucks efficiently.
- Promoted a positive work environment among team members through effective communication and collaboration during each move assignment.
- Developed strong relationships with clients by demonstrating exceptional care for their belongings while providing efficient and professional service.
- Conducted thorough pre-trip inspections of the moving truck before departing for each job site to prevent potential breakdowns or delays en route.
- Assisted clients in resolving issues or concerns related to the moving process, fostering a positive experience that led to increased word-of-mouth recommendations.
- Increased overall move efficiency by effectively planning and organizing truck loading to maximize available space and ensure safe transport.
- Improved customer satisfaction by ensuring timely, safe, and efficient transportation of clients'' belongings.
- Minimized damage claims by employing proper packing techniques when loading fragile items onto the truck.
Driver
Uber And Lyft
08.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Owner/Operator Truck Driver
Amazon Relay
03.2020 - 02.2023
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
- Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
Assembly Line Production Worker
Tesla
04.2017 - 12.2018
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
Lead Cook
KFC Restaurant
09.2014 - 05.2016
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
- Coordinated with the front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
Cashier Manager
Arco Am/Pm
02.2015 - 01.2016
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Certificate - Computer Programming
Nucamp Bootcamp
OnlineGeneral Studies
Argosy University San Francisco Bay Area
Alameda, CAComputer Science
La Roche University
Pittsburgh, PAAssociate Of General Studies - Information Technology
Laney College
Oakland, CAHigh School Diploma -
Pumwani Boys High School
Nairobi Kenya 12.2012
Skills
- Protective equipment usage
- Strong communication skills
- Safe driving practices
- Loading and unloading proficiency
- Documentation and record keeping
- Strong work ethic
- Customer service
- Long-haul driving
- Accurate record keeping
- Equipment operation
- Customer-oriented
- Logistics planning
- Shipping and packaging
- Document management
- Equipment maintenance
- Materials transport
- Invoice verification
- Planning
- OTR driving
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Multitasking
- Organizational skills
- Customer relationships
Timeline
Owner/Operator Truck Driver
Amazon Relay
03.2020 - 02.2023
Moving Truck Driver
Lugg On Demand Moving
03.2019 - Current
Driver
Uber And Lyft
08.2017 - Current
Assembly Line Production Worker
Tesla
04.2017 - 12.2018
Cashier Manager
Arco Am/Pm
02.2015 - 01.2016
Lead Cook
KFC Restaurant
09.2014 - 05.2016
Certificate - Computer Programming
Nucamp Bootcamp
General Studies
Argosy University San Francisco Bay Area
Computer Science
La Roche University
Associate Of General Studies - Information Technology
Laney College
High School Diploma -
Pumwani Boys High School