PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Certification
Projects
Timeline

Wyeth McElwain

WVU Medicine
Martinsburg,West Virginia
1
Certification
5
years of professional experience

Detail-oriented administrative professional with extensive experience in federal government, healthcare, and social services sectors. Proven expertise in coordinating time-sensitive requests, maintaining confidential records, and effectively supporting program operations. Current role as a Hospital Crisis Worker sharpens skills in prioritization and stakeholder communication within a highly regulated environment. Recent completion of project management courses enhances capabilities in planning, coordination, and process improvement, ensuring a proactive approach to organizational challenges.

Work History

Crisis Worker

1 Year 9 Months
WVU Medicine | 01.2025 - Current
  • Coordinate responses to hospital crisis-related requests and prioritize time-sensitive needs in a fast-paced healthcare environment.
  • Conducted structured mental health and substance-use assessments, organizing and documenting information to inform appropriate service recommendations.
  • Responded to ad-hoc requests from healthcare professionals, providing timely information on available services and resources to enhance patient care.
  • Collaborated with multidisciplinary teams to coordinate patient needs, communicate actionable recommendations, and ensure continuity of care.
  • Maintain accurate and confidential documentation while handling sensitive personal, medical, and behavioral-health information.
  • Communicate complex and sensitive information professionally through verbal and electronic channels.
  • Apply established procedures and professional judgment while managing multiple competing priorities and urgent situations.
  • Documented patient interactions, risk factors, and intervention outcomes in electronic health records.

Social Services Assistant

1 Year 1 Month
USDA Job Corps | 09.2023 - 10.2024
  • Supported day-to-day operations of a federal Job Corps program, applying program requirements and established procedures.
  • Supported onboarding and intake by reviewing required paperwork, ensuring timely completion, and identifying missing information.
  • Collected and reported program data and metrics to ensure compliance and inform decision-making.
  • Supported onboarding and intake by reviewing paperwork, ensuring timely completion, and identifying gaps to enhance participant experience.
  • Monitored operations, identified safety concerns, coordinated follow-up, and supported compliance with program requirements.
  • Provided written and oral updates and entered required information into program database systems.
  • Monitored operations to identify safety concerns, coordinated follow-up actions, and ensured compliance with program requirements.
  • Supported staff during operational changes and urgent requests.
  • Worked a full-time schedule of 40 hours per week to support program operations.

Family Preservation Intern

9 Months
Washington County Department of Social Services | 08.2022 - 05.2023
  • Completed paperwork and documentation for state-regulated services.
  • Coordinated schedules, transportation, and service activities, enhancing communication between families and community providers.
  • Prepared written and verbal updates, facilitating team collaboration in stressful and sensitive situations.
  • Completed required paperwork and documentation for state-regulated services.
  • Worked 25 hours weekly

Supportive Employment / Job Coach

4 Months
The Arc of Washington County | 04.2022 - 08.2022
  • Delivered transportation, workplace assistance, and job coaching services to enhance job readiness and support individual goals.
  • Documented service visits to ensure compliance and facilitate ongoing support for individuals.
  • Engaged with supported individuals and staff to address evolving service needs and foster positive relationships.
  • Worked 35 hours weekly providing consistent support to clients.

Education

Bachelor of Social Work - Social Work

Shepherd University | Shepherdstown, WV | 05-2023

Cum Laude

No Degree - Social Work

West Virginia University | Morgantown, WV

Skills

Crisis assessment and coordination
Intake & Onboarding
Healthcare & Federal Environments
Medical documentation expertise
Data management
Administrative processing
Policy/Procedure Compliance
Federal program operations
Project Management
Microsoft proficiency
Confidential PII handling
Multidisciplinary Coordination
Information Gathering & Analysis
Documentation & Correspondence
Conflict Resolution
Program & Administrative Support

Accomplishments

  • CPR Certification
  • Safety Self defense certification
  • De-escalation training
  • EPIC medical record training
  • Onboarding of new staff/ training

Certification

Heartsaver First Aid / CPR / AED, Federal Defensive Driving / License, Conflict Resolution Training

Projects

Project Management Institute (PMI) — Currently enrolled; completed multiple project management courses focused on project management fundamentals, planning, coordination, and project execution.

Timeline

Crisis Worker

WVU Medicine
01.2025 - CurrentRead More

Social Services Assistant

USDA Job Corps
09.2023 - 10.2024Read More

Family Preservation Intern

Washington County Department of Social Services
08.2022 - 05.2023Read More

Supportive Employment / Job Coach

The Arc of Washington County
04.2022 - 08.2022Read More

Shepherd University

Bachelor of Social Work from Social Work
Read More

West Virginia University

No Degree from Social Work
Read More
Wyeth McElwain