WYLDER MAY
52 Park Ridge Rd, San Rafael,,CA
Summary
I'm a leader with a hardworking attitude who is skilled in many fields and focused on outstanding customer service. I efficiently resolve complaints and ensure seamless store operations. I've maintained 100% error-free record keeping and I'm known for excellent customer rapport. I'm good at multitasking especially during rush hours and bad days. I maintain a positive attitude and strive to make others around me better. I'm driven to achieve repeat business and ensure smooth financial operations across shifts.
Overview
2
2
years of professional experience
Work History
Cashier
Firehouse Subs Keystone Commons
Reno, NV
05.2024 - 08.2025
- Worked as a cashier, sandwich maker and helped cleaning up around the establishment.
- Worked both opening, day and closing shifts.
- Rarely ever showed up late and only had a couple call outs.
- Collaborated with management.
- Maintained knowledge of store policies and promotions.
- Ensured customers received relevant information.
- Trained new hires in customer service standards.
- Alerted management for immediate resolution.
- Increased returning customers by 25%.
- Assisted with inventory rotation.
- Resolved customer complaints promptly.
- Enhanced team efficiency.
Junk Removal
Rob Imbasciani
Reno, NV
04.2023 - 08.2025
- Coordinated with clients for customized removal plans.
- Designed disposal strategies for hazardous waste.
- Cleared over 200 sites.
- Operated in high-pressure environments.
- Successfully led a team to dismantle residential structures.
- Implemented proper lifting techniques.
- Achieved zero incidents during machinery removal.
- Received praise for excellent customer service.
Education
High School -
Reno High School
Reno, NV01.2025
Skills
- Time management for shift-related tasks
- Team leadership and mentoring
- Collaboration with management for improved operations
- Working Under Pressure during Peak Hours
- Multitasking during peak hours
- Cash handling and deposit verification
- Adhering to store policies and best practices
- Adaptability to changing customer demands
- Customer service excellence
- Training new employees on store procedures
- Conflict Resolution with Customers
- Knowledge of return and refund policies
Timeline
Cashier
Firehouse Subs Keystone Commons
05.2024 - 08.2025
Junk Removal
Rob Imbasciani
04.2023 - 08.2025
High School -
Reno High School