Administrative professional with over 27 years in higher education, serving as a liaison across multiple departments to enhance communication and operational efficiency. Proven organizational and customer relations skills. Seeking a Human Resource position in a college or reputable organization.
Overview
30
30
years of professional experience
Work History
Administrative Clerk II
DYERSBURG State community college
07.1997 - Current
One Stop Center - Liaison to DSCC Enrollment Services, Student Financial Services and Financial Aid Offices
Entered and verified data in company databases to ensure accuracy and reliability of information.
Organized and maintained office files and documents to enhance retrieval and workflow efficiency.
Established rapport with customers through clear and effective communication, improving customer satisfaction.
Operate multi line phone system.
Utilized ten-key calculators for precise financial data entry.
Sales Associates
sears, Wellbrock INC.
03.1996 - 06.1997
Maintained pricing and sold merchandise.
Coordinated with service department to facilitate customer repairs.
Ordered replacement parts to fulfill customer requests.
Assisted with setup and management of privately owned franchise.
Education
Master of Professional Studies - Human Resource Leadership
Middle Tennessee State University
1301 East Main St, Murfreesboro, TN 37132
12-2024
Bachelor of Professional studies - Organizational leadership
The University of memphis
Memphis, TN
08-2011
Skills
Microsoft Office
MS Word
Microsoft Excel
Argos
Banner 9
EAB
SciQuest
Touch Net
Accomplishments
Dean’s List - The University of Memphis
Millington Star Recipient, 05/01/07
DSCC, Friends of Nursing 2007 and 2016
DSCC Administrative Professional of the Year 2021-2022
Timeline
Administrative Clerk II
DYERSBURG State community college
07.1997 - Current
Sales Associates
sears, Wellbrock INC.
03.1996 - 06.1997
Master of Professional Studies - Human Resource Leadership
Middle Tennessee State University
Bachelor of Professional studies - Organizational leadership