Wynn Nguyen
Fountain Valley,CA
Summary
Experienced mental health professional with a strong background in clinical program management, trauma-informed care, and restorative justice practices. Proven ability to support justice-involved and formerly incarcerated individuals through therapeutic services, academic guidance, and program development. Expertise includes leading multidisciplinary teams, fostering empowerment through education, and implementing policies to enhance service delivery and compliance. Committed to driving systemic change and facilitating personal transformation for diverse populations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Transformation Program Clinician
Project Kinship
05.2023 - Current
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Developed tailored treatment plans to address the unique needs of each client and promote optimal recovery.
- Advocated for patients within the justice system to ensure access to appropriate resources and services when needed.
Professional Expert
Cypress College
08.2023 - 05.2024
- Conducted academic advisement services for system-impacted students on a reoccurring basis to maintain educational progression.
- Provided support and guidance to students experiencing academic and personal troubles.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted system-impacted students in navigating processes and procedures to resolve issues, understand rights and express views.
Clinical Program Manager
Pillars Recovery
07.2018 - 08.2023
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help operations and clinical staff improve patient care best practices.
- Conducted quarterly audits of charts to ensure that programs are “outcomes-driven” and reflect needs and preferences of patients served.
Substance Abuse Counselor
Pillars Recovery
07.2018 - 02.2019
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Program Manager
CA Behavioral Health
01.2018 - 07.2018
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Directed 4 simultaneous projects to boost business opportunities by 15%.
Lead Substance Abuse Counselor
StepHouse Recovery
04.2016 - 12.2017
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Education
Doctor of Education - Organizational Change And Leadership
University of Southern California
Los Angeles, CA05-2027
Master of Science - Social Work
California State University - Long Beach
Long Beach, CA05.2024
Bachelor of Science - Social Work
California State University Long Beach
Long Beach, CA06.2023
Skills
- Program Development and Management
- Strategic leadership
- Partnership Development
- Customer service experience
Accomplishments
- 2023 CSULB Outstanding Undergraduate for College of Health and Human Services
- Member of Phi Alpha Honor Society
- President's Honor List for academic achievement
Certification
- ASW 125715
- EMDR Trained
- CADC II A049620518
Timeline
Professional Expert
Cypress College
08.2023 - 05.2024
Youth Transformation Program Clinician
Project Kinship
05.2023 - Current
Clinical Program Manager
Pillars Recovery
07.2018 - 08.2023
Substance Abuse Counselor
Pillars Recovery
07.2018 - 02.2019
Program Manager
CA Behavioral Health
01.2018 - 07.2018
Lead Substance Abuse Counselor
StepHouse Recovery
04.2016 - 12.2017
Doctor of Education - Organizational Change And Leadership
University of Southern California
Master of Science - Social Work
California State University - Long Beach
Bachelor of Science - Social Work
California State University Long Beach
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