Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
15
15
years of professional experience
Work History
Manager
Love Peace & Grow, LLC.
Riverview, FL
05.2021 - Current
Spearhead the company's overall business strategy, successfully aligning marketing and sales plans with financial goals and operational objectives
Lead day-to-day operations, skillfully managing employee performance, supplier coordination, and ensuring consistent high customer service excellence
Demonstrate financial acumen by creating and meticulously managing the company's budget, resulting in a 15% increase in profitability
Cultivate robust relationships with customers, suppliers, and industry stakeholders, fostering a collaborative and productive network
Oversee a team of health coaches and staff, ensuring the delivery of high-quality services to customers, resulting in a 20% increase in client retention
Proactively identify and integrate new products and services into the company's offerings, contributing to a 10% increase in revenue
Ensure full compliance with industry laws and regulations governing the sale and marketing of nutritional supplements and wellness products
Maintain accurate and detailed records to inform data-driven business decisions, leading to a 25% improvement in operational efficiency.
Health & Wellness Manager
Senior Connection Center, Inc.
Tampa, FL
06.2018 - 07.2021
Successfully secured public and private funding ($500,000) for health initiatives, analyzing funding opportunities and preparing grant applications
Prepared and implemented work plans for health and wellness programs, serving as a subject matter expert on grant programs and achieving a 90% program implementation success rate
Managed and mentored a team of health and wellness professionals and volunteers, delivering evidence-based education programming across multiple counties
Developed targeted questions for facilitators to ensure the accuracy and relevance of health and wellness content for clients, leading to a 15% improvement in participant engagement
Collaborated with cross-functional teams to develop goals and strategies for health and wellness content, ensuring accuracy and usefulness for clients
Established connections with key influencers and decision-makers to pursue new business opportunities related to mental health services
Oversaw monitoring and evaluation of mental health service providers to ensure compliance and program effectiveness
Managed vendor relationships and prepared contracts and amendments related to mental health programs and services, streamlining contract management processes and reducing processing time by 30%
Collaborated with the Chief Financial Officer to create budgets for health and wellness initiatives, resulting in a 10% cost savings without compromising program quality
Worked with local and state partners to maximize the reach and impact of health and wellness programs, achieving a 20% increase in program reach and engagement.
Health Promotions Manager
Big Bend Area Health Education Center
Tallahassee, FL
01.2016 - 06.2018
Effectively managed program budgets exceeding $200,000 and allocated program funding to meet objectives
Program Manager for the Office of Minority Health and Health Equity's Closing the Gap Grant, working with multiple counties
Conducted health education classes, demonstrations, and screenings, engaging various stakeholders in health promotion activities
Trained and supervised a diverse team, including Community Health Workers and a Health Coach, to deliver health promotion programs
Established collaborative relationships with community members, healthcare providers, and organizations to promote program services
Represented the organization at community partnership and shared services meetings, advocating for community needs and communicating program services effectively
Served as Interim Director of the Big Bend Rural Health Network, overseeing programs and initiatives focused on healthcare access and outcomes for underserved populations
Promoted program services using effective marketing and communication strategies
Served as a Preceptor for interns, providing mentorship and hands-on experience
Acted as a Grant Writer, securing funding for the organization.
Kitchen Manager
Florida Wing Factory
Tallahassee, FL
12.2014 - 01.2016
Managed kitchen staff operations, ensuring food products met quality standards
Maintained compliance with OSHA and food safety standards, minimizing risks
Implemented portion control measures and waste reduction strategies to optimize food costs.
Lead Mental Health Associate
Apalachee Center Inc.
Tallahassee, FL
11.2008 - 04.2010
Supervised overnight staff on the Center's forensic unit and trained new hires on unit operations
Provided client supervision, support, and care while ensuring adherence to precaution protocols
Assisted the nurse with medication distribution and maintained client and program documentation.
Education
Master of Public Health -
Florida State University
05.2015
Bachelor of Science, Health Sciences -
Florida Agricultural & Mechanical University
08.2010
Skills
Strategic Planning
Compliance and Regulatory Knowledge
Project Management
Community Engagement
Customer Service Excellence
Relationship Management
Data Collection
Training and Development
Team leadership and management
Communication and Negotiation
Data Analysis and Visualization
Problem Solving
Cross-cultural Management
Public Speaking
Stakeholder Collaboration
Personal Information
Citizenship: US Citizen authorized to work.
Timeline
Manager
Love Peace & Grow, LLC.
05.2021 - Current
Health & Wellness Manager
Senior Connection Center, Inc.
06.2018 - 07.2021
Health Promotions Manager
Big Bend Area Health Education Center
01.2016 - 06.2018
Kitchen Manager
Florida Wing Factory
12.2014 - 01.2016
Lead Mental Health Associate
Apalachee Center Inc.
11.2008 - 04.2010
Master of Public Health -
Florida State University
Bachelor of Science, Health Sciences -
Florida Agricultural & Mechanical University
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