Xaivery Bonnett
Brooklyn,NY
Summary
Customer-focused professional with a strong background in client service, fast-paced operations, and creative problem solving. Experienced in handling customer inquiries, maintaining positive guest experiences, and managing multiple tasks with efficiency. Seeking to transition skills into a bartender or bar support role.
Overview
11
11
years of professional experience
Work History
Customer Service & Operations Coordinator
(Re)vive
03.2022 - 11.2025
- Communicated with customers daily, answering questions and resolving concerns with professionalism.
- Organized and maintained operational systems to keep workflow efficient and on schedule.
- Collaborated across teams and contributed to weekly planning meetings.
- Managed multiple projects simultaneously while maintaining attention to detail.
- Supported creative productions and project rollouts under tight deadlines.
Freelance Designer
Freelance Designer
01.2020 - 12.2022
- Provided one-on-one service for clients, guiding them through custom orders and ensuring satisfaction.
- Managed deadlines, budgets, and project logistics with strong communication.
- Collaborated with creative teams during editorial and commercial shoots.
- Adapted to fast-paced environments requiring quick decision-making.
- Self-Employed
Tailor / Administrative & Buying Assistant
Ikram LLC
03.2016 - 08.2020
- Supported client fittings and appointments, ensuring exceptional service.
- Built strong relationships with returning clients.
- Assisted with inventory analysis, vendor coordination, and event support.
- Helped organize events, book signings, and trunk shows.
Les Copains Brand Ambassador
Saks Fifth Avenue
09.2014 - 10.2015
- Maintained a book of clientele, driving returning customer visits.
- Increased sales by over 150% within six months.
- Led product knowledge meetings for store staff.
Education
B.A. - Fashion Design
Columbia College Chicago
Chicago01.2020
Skills
- Customer service & guest interaction
- Multitasking in fast-paced environments
- Upselling & product knowledge
- Inventory tracking & restocking
- Cash handling & POS familiarity
- Cleanliness, organization & presentation
- Strong communication & team collaboration
- Cross-functional collaboration
Timeline
Customer Service & Operations Coordinator
(Re)vive
03.2022 - 11.2025
Freelance Designer
Freelance Designer
01.2020 - 12.2022
Tailor / Administrative & Buying Assistant
Ikram LLC
03.2016 - 08.2020
Les Copains Brand Ambassador
Saks Fifth Avenue
09.2014 - 10.2015
B.A. - Fashion Design
Columbia College Chicago